Effective Date: 08/20/2025

Company Name: Puddle Pool Services
Website: https://puddlepools.com/
Contact: 1-888-282-2590

1. Introduction

Puddle Pool Services  (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us, including through SMS text messaging in compliance with CTIA guidelines.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and other contact details.
• Text Message Data: If you opt in to receive SMS messages, we may collect data such as the time and date of messages, your response, and your communication preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide customer support
• Send you updates, reminders, and promotional offers via SMS (with your consent)
• Improve our services and communications

4. SMS/Text Messaging Compliance

By providing your mobile phone number and opting in to receive SMS messages, you consent to receive automated marketing or informational messages. Message frequency may vary.

Message and data rates may apply. You can opt out at any time by replying STOP to any message or contacting us directly.

No mobile opt-in will be shared with third parties for marketing purposes. You can opt out of communications (STOP to opt out). Text “HELP” for help.

5. Data Security

We use appropriate administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or wireless network is 100% secure.

6. Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

7. Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Puddle Pool Services, from 888-282-2590 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 888-282-2590 or [email protected]. Mobile opt-in information is never shared with third parties.

8. Your Rights and Choices

You may opt out of receiving SMS communications at any time by following the instructions provided in our messages or contacting us at 888-282-2590.

9. Changes to This Privacy Policy

We reserve the right to update this policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Puddle Pool Services
[email protected]
1-888-282-2590