Puddle Pool's Signature 7-Step Refresh
Our expert team follows a meticulous process for every service visit, covering all critical aspects of hot tub care:
- Draining & Refilling: We periodically completely drain your hot tub, ensuring all old water and accumulated contaminants are removed. Then, we refill it with fresh, clean water, providing a clean slate for perfect water chemistry.
- Shell Scrubbing & Cleaning: Once drained, we perform a thorough shell scrubbing, removing waterline rings, grime and preventing biofilm formation on the acrylic surface. We use gentle yet effective cleaners to protect your hot tub's finish.
- Filter Soaking & Cleaning: Hot tub filters are the lungs of your spa. We remove and chemically soak your filters to dissolve oils, lotions and fine particles that simple rinsing misses. This ensures maximum filtration efficiency and extends filter life.
- Jet Cleaning & Inspection: Each jet is individually cleaned to remove any debris or mineral buildup that might impede water flow or reduce therapeutic pressure. We also inspect them for proper function and wear.
- Spa Water Chemistry Balancing: This is crucial for bather comfort and equipment longevity. We precisely test and balance key parameters such as pH (acidity/alkalinity), total alkalinity (buffering capacity), and calcium hardness (mineral content) to prevent scaling and corrosion.
- Sanitization & Disinfection: We apply appropriate sanitizers (like chlorine or bromine) to eliminate bacteria and viruses, ensuring the water is safe and healthy for soaking. We also check and maintain the performance of any ozone generators or UV-C purifiers if present.
- Equipment Check & Operational Review: Our technicians inspect pumps, heaters, blowers and controls to ensure everything is functioning correctly. We proactively identify potential issues before they become costly repairs.






