Charlotte Pool Cleaning Service

Looking for expert pool service in Charlotte? Puddle Pools specializes in comprehensive maintenance, water chemistry, and equipment repairs across North Carolina. Our local NC team focuses on dependable, high-quality care with no long-term contracts, making us a top-rated choice for homeowners in the area.

  • Thorough filter backwashing
  • Sparkling Clean Pools, Every Time
  • Deep System Cleans, Not Just Surface Skims
  • Detailed visit reports with photos & readings
  • Balanced water with every service
Puddle Pools of Charlotte has been fantastic to work with. They’re reliable, communicative, and clearly take pride in what they do. Our pool has never looked better—every visit is thorough, consistent, and professional. If you’re looking for dependable pool cleanings without the hassle, this is the team to call. Highly recommend!
Natalia
2 days ago
I’ve been using Puddle Pools for my pool cleaning in Charlotte and they’ve been fantastic! They don’t just do surface cleaning, they also handle deep system cleans, thoroughly backwash the filter, and balance the water every visit, which had been hard to find. My pool always stays clean and clear, and the detailed visit reports are a big plus. Dependable, high quality service. Highly recommend!
Puddle Pools has been a welcomed breath of fresh air when it comes to servicing and cleaning my hot tub. They happily worked with me on frequency of cleanings for my rental property and what worked best for me. They’re always prompt and extremely communicative. I’m always aware of what time/day they’ll be coming which is important for me, and after each visit they provide a thorough breakdown of what they changed. I’m so grateful for their top tier service and highly recommend!
Response from the owner:Wow Stirling, we are humbled by such kind words. We understand the complexity of managing rental properties; making pool and hot tub maintenance carefree is what we love to do. Thank you for the opportunity to give your guests a 5-star experience!
I cannot speak more highly of The Puddle Pools team. Having inherited a hot tub through a home purchase I was skeptical about which company to use when it began acting up. From my initial call to any follow up needs that I’ve had Emily, Juan, and Dave in particular have been quick to respond, resolve any issue, and ensure I have clear understanding of what work was performed and how to avoid similar issues in the future.
Response from the owner:Thank you so much for your thoughtful review. Our team takes great pride in clear communication and consistent follow‑up, so it means a lot to hear that each person you worked with made a positive impact. We truly appreciate you choosing us and look forward to supporting your home for years to come. -Tim
terry bluford
2 weeks ago
They are a very good company very knowledgeable and organized
Response from the owner:We appreciate the kind words Terry. We truly enjoy the partnership and all the smiling residents of Cresswind. -Tim
Mike McCallan
3 weeks ago
From the first phone call to the technicians to completion. This company and their employees were phenomenal and took care of every issue including a leveling issue with our hottub. Highly recommmed!
Response from the owner:Thank you Mike! The team takes pride in every touch point. We truly appreciate the recognition.
Racha Alhawach
2 months ago
Maria Atsas
2 months ago
Five stars and more for this company, very professional and helpfull, many thanks to Tim and his team.
Response from the owner:Thank you Marsha - the team takes a lot of pride supporting all our customers. Your acknowledgement is appreciated. We look forward to helping you in 2026!
A MH
2 months ago
Juan was very professional and my fountain works great. I wish he would have taken a moment to talk to me before he left. I would like to have known if the pump looked good and if there was anything else I needed to do to keep it clean.
Response from the owner:Thank you for the feedback Alice - we appreciate opportunities to improve. Juan will be certain circle back to walk you through the steps to keep your fountain running great.
Arianna Marino
3 months ago
We had such a great experience working with Tim, Emily, and the entire team! From start to finish, their customer service and communication were excellent. Emily was always quick to respond and kept us updated every step of the way, and Tim made sure everything ran smoothly. Highly recommend this company if you’re looking for reliability, professionalism, and great people to work with!
Response from the owner:Thank you Arianna - we look forward to helping your family create new memories in your backyard!

Charlotte Pool Cleaning Service

When summer temperatures reach the high 90s, there’s nothing better than cannonballing into a backyard pool. As much as you might want to soak up the sunshine poolside, you can’t do it if your pool water is dirty. Contaminated pool water looks awful, and it’s a safety hazard. If you’re having a hard time keeping up with the needs of your swim space, let Puddle Pool Services handle the heavy lifting for you. 

Clean pools aren’t just about curb appeal! Nothing is appealing about green, swampy water, but it can also cause damage to your internal water systems. It doesn’t take much for humid Carolina summers to turn a crystal-clear pool into a green, swampy mess, but Puddle technicians are only a phone call away. Puddle Pool Services provides reliable and affordable pool cleaning service for homes and commercial properties. 

Why Professional Pool Cleaning Matters in Charlotte

The secret to keeping a pool sparkling clean is consistency. Making pool cleaning a part of your regular weekly routine seems simple, but it’s easier said than done. All it takes is one missed chemical treatment at the height of summer for water to start going cloudy or green. Enlisting a local pool care company for scheduled cleanings makes sure that your water stays clean and your pool stays usable. 

Swimming pools might look simple from the outside, but they’re powered by a series of complex systems. Routine pool cleaning programs with us ensures every aspect of your pool gets proper attention. Consider pool filtration systems. These are designed to trap and hold small bits of debris and particles, but to do that, they need to be cleaned regularly. This can have a major impact on water chemistry. 

Properly balanced water chemistry protects swimmers, as well as the overall structure and systems of swimming pools. It’s not enough to just throw in a few pool chemicals when you start to notice cloudy water. Having water tested by an expert ensures balanced sanitizer levels, pH levels, total alkalinity and calcium. Elevated pH levels mean a higher metal content, which will lead to mineral buildup and damage to components. 

Experienced technicians understand the different components of your pool. This means being able to scrub stains away from walls and floors, empty skimmer baskets, check and clean filters as necessary, and keep things running smoothly. 

Without proper care, pool water can harbor bacteria and algae that make swimming unpleasant or even unsafe. Many Charlotte homeowners find themselves struggling with dirty water, clogged filters, and confusing water chemistry readings on their test kits. Ditch the risk and opt for Puddle Pool Services instead! 

Seasonal Pool Maintenance: What to Do & When

Charlotte pools face unique challenges throughout the year. From pollen in spring to leaves in fall, local conditions affect your pool water in ways that require specific knowledge and equipment. Testing strips might show you there’s a problem, but knowing how to fix it is another matter entirely. 

When water levels drop due to evaporation or splash-out, professionals know exactly how much to add to maintain proper circulation. Letting experts handle these tasks saves time and prevents costly mistakes that could damage your pool equipment or structure.

Charlotte’s distinct seasons each bring different pool care needs. During the active swim season, your pool requires weekly attention to maintain water quality and equipment function. This includes skimming debris, vacuuming the bottom, brushing walls, and adjusting chemical levels based on accurate readings from test kits. 

As temperatures change, so should your maintenance approach. Spring calls for thorough cleaning and chemical balancing after winter dormancy. Summer demands vigilant monitoring of chlorine levels that can be depleted by intense sun and heavy use. 

Fall brings challenges from falling leaves and preparing for cooler weather. Puddle Pool Services creates customized seasonal maintenance plans that address these changing needs, ensuring your pool stays in top condition year-round without you having to become an expert in water chemistry or filtration systems.

Pool Opening

Opening your pool for the season involves more than just removing the winter cover. It’s a critical process that sets the stage for months of trouble-free enjoyment. First, the water level needs to be checked and adjusted before equipment can run safely. 

Once the cover comes off, debris must be removed and the water treated with the right chemical balance. Puddle Pool Services handles the entire process, from cleaning or replacing filter components to testing and balancing the water chemistry with professional testing equipment. Proper pool opening prevents algae growth, equipment damage, and wasted chemicals. Our team will inspect pumps, heaters, and automated systems to ensure everything works correctly before the swimming season begins.

Pool Closing

Properly closing your pool for winter protects your swim space from damage caused by freezing temperatures. The process starts with balancing the water chemistry one final time. This prevents staining and scale buildup during the winter months. Next comes lowering the water level to the appropriate height and thoroughly cleaning the pool surfaces. 

Draining equipment prevents damage, along with adding winterizing chemicals, and securely installing your winter cover. This careful process protects both the pool structure and its mechanical components from winter damage. Professional winterization from Puddle Pool Services gives you peace of mind knowing your pool is protected until it’s time to swim again.

Residential & Commercial Pool Cleaning Services

Puddle Pool Services caters to both homeowners and businesses throughout Charlotte. Residential clients enjoy personalized attention to their backyard retreats, with service plans tailored to family usage patterns and specific pool features. Regular maintenance keeps your home pool inviting and ready for spontaneous swims or planned gatherings. 

Commercial pool service requires specialized knowledge of health regulations and high-traffic maintenance. Hotels, apartment complexes, and community pools face stricter standards and heavier usage. The team at Puddle Pool Services understands these differences, providing commercial clients with rigorous testing schedules, detailed documentation, and maintenance protocols designed for public facilities. 

Puddle Pool Services has extensive experience dealing with both in-ground and above-ground pools. When you want to keep your water systems in top shape, just book a service with us. Commercial pool service ensures your facility remains compliant with local regulations while providing safe, clean water for all users.

Charlotte Pool Cleaning: Frequently Asked Questions

How often should a pool be cleaned in Charlotte, North Carolina?

In Charlotte, we recommend professional pool cleaning at least once per week. Due to our year-round warm climate and intense North Carolina sun, chlorine depletes faster here than in other regions. Weekly service prevents algae blooms and ensures your water chemistry remains safe for swimming in the subtropical heat.

Why is my Charlotte pool turning green even with chemicals?

Green pools in Charlotte are often caused by high phosphate levels or 'locked' chlorine due to excessive cyanuric acid. Heavy seasonal rains can also wash debris and contaminants into the water. Puddle Pools provides 'Green to Clean' recovery services to shock the system and restore your water's crystal-clear balance.

Is a saltwater pool easier to maintain in the North Carolina climate?

Saltwater pools are popular in Charlotte because they provide a softer swim and a more consistent delivery of sanitizer. While they require less manual chemical handling, they still need weekly skimming, brushing, and cell cleaning to prevent calcium buildup. At Puddle Pools, we maintain both traditional chlorine and saltwater systems.

How do I choose the best pool cleaning service in Charlotte, NC?

When choosing a Charlotte pool service, look for a company that is fully licensed, insured, and provides real-time service reports. Puddle Pools offers 'Happy Snappy' technicians who send e-reports with photos after every visit, so you know exactly when your pool was cleaned and what chemicals were added.

How does heavy rain affect my pool's water chemistry?

Heavy North Carolina rain can dilute your pool's salt and chlorine levels while lowering the pH. This makes the water acidic and creates a breeding ground for algae. After a typical Charlotte thunderstorm, it is important to test your water and potentially 'shock' the pool to maintain a safe, sanitary environment.
Questions about Pool Cleaning
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Puddle Pools

So Why Puddle?

01

Transparent Pricing

That's Right. No Hidden Prices. Up Front and Straight Forward Pricing.

02

E-Reports

Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.

03

Happy Snappy Techs

Fully Uniformed Technicians, Fully Wrapped Vehicles. Happy, Snappy People Work Here!