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    Puddle Pools

    Richmond Hill, ON Water Feature Maintenance

    4.8 from 16 Google reviews for our Aurora team

    Keep your fountains and water features flowing beautifully with our expert maintenance service! We clean, inspect, and balance water to ensure optimal performance. Schedule your service today!

    • Balance Water Chemistry
    • Removal of debris and stains
    • Access to specialized tools
    • Individualized treatment plans
    • Regular inspections of circulation and filtration systems

    Book online 647-695-6883

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    Keeping your pool running smoothly takes a lot more than a skimming every now and then.

    What Water Feature Maintenance Covers in Richmond Hill

    When kept clean, a water feature can help to add character, personality and curb appeal to any property but when dirty, it will have exactly the opposite effect. Outdoor water fountains can be the focal point of a landscaping project or can create an inviting indoor space but in either case they need to be kept clean. Keeping up with the needs of a fountain can be tough, particularly when dealing with an already busy schedule. Don’t let your fountain condition slip when you can call Puddle for your Richmond Hill water feature maintenance instead. 

    Without proper training and technical skill water feature care can be overwhelming. Luckily, our team of Puddle Pros have fountain cleaning down to a science. Our staff are committed to keeping your fountain working properly and ensures that running water stays crystal clear. Don’t bother with DIY cleaning programs that revolve around white vinegar or mild soap. 

    A tiered stone fountain running into a circular basin in a landscaped courtyard

    Water Fountain Cleaning: A Multi-Step Approach 

    An indoor wall fountain will have a much different set of needs than a garden fountain but they are all ultimately made up of the same moving parts. Getting the best results for your water systems means breaking the cleaning process down into a multi-step approach that addresses the areas that you can see, as well as the ones that you can’t. 

    Outdoor fountains are up against the elements in the same way that a pool or hot tub is but they often don’t get the same level of attention. Removing debris from a swimming pool means grabbing a skimmer pole and scooping out floating items while a larger outdoor fountain might require you to wade in to reach debris, climb up on ladders or slippery surfaces to reach higher tiers. One wrong step can quickly lead to serious injury, so these areas are best left to the experts. 

    Water Care: Because there is no one swimming in your fountain, routine chemical treatments are often overlooked. Imbalanced water chemistry will quickly lead to cloudy water, bacteria build up, discolouration and algae growth. In order to properly care for a fountain it is important to apply chemicals on a routine basis. 

    Debris Removal: A high wind can dislodge leaves, twigs, seed pods, pollen and more from surrounding plant life, only to have them land in fountains. If not removed quickly organic debris will rot and break apart, leading to clogged filters and stains. Puddle technicians use top tools and safety equipment to reach difficult areas without the threat of injury. This is also true of mineral deposits and white scale that will need to be treated and removed. 

    Equipment & Filters: Sitting water is dirty water and that is why it is so important to keep your fountain running. Keeping internal systems running smoothly is incredibly important to the overall condition of water features. By making it a point to clean the pump and filter, you ensure that water is flowing smoothly reducing strain to internal components and reducing the risk of premature repairs and replacements. 

    Deep Cleans: Even with regular cleanings it is a good idea to drain the water from the fountain on an annual basis, acid washing concrete surfaces and/or scrubbing vinyl liners to remove stains and discolourations. Water levels can then be refilled and chemically treated for a clean slate. 

    Expert Water Fountain Care: Why Call Puddle 

    For indoor and outdoor fountains consistency is key to maintaining appealing visuals and sanitary water. Whether you are having a hard time creating a cleaning schedule that works for you, aren’t getting the desired results or you just don’t feel like tackling fountain cleaning on your own, leave the heavy lifting to a local expert. Book online or by phone for routine fountain care, service calls or seasonal closures to keep your water systems running smoothly. 

    Richmond Hill Water Feature Maintenance: Frequently Asked Questions

    Do hot tubs and ponds need permits in Richmond Hill?

    Richmond Hill's Fence By-law page says pools, hot tubs, decorative ponds, fish ponds and spas must follow the Site Alteration and Pool Enclosure Permit rules. Hot tubs that do not change grading or drainage do not need a Site Alteration Permit, but the City asks owners to contact By-law to confirm the enclosure requirement. Confirm with the City before installing.

    Are there watering limits that affect topping up a pool in Richmond Hill?

    Richmond Hill's Water Use Conservation By-law limits outdoor water use from June 15 to September 30 to odd or even days by address, between midnight and 6 a.m. and between 7 p.m. and 10 p.m., for a maximum of four hours. No outdoor water use is allowed during a total water use ban. The page does not mention pool filling, so confirm with the City. A pool that keeps losing water may need a leak test.

    Why is my fountain losing water?

    Evaporation and splash account for some loss, especially outdoors. Faster loss can come from a leak, a clogged line that sends water where it should not go or a problem with the plumbing. An inspection of the circulation system is the way to find out.

    How often should a water feature be serviced?

    It depends on the feature, where it is and how much debris reaches it. Outdoor features and busy public features usually need more frequent attention than indoor ones. We set the schedule as part of the treatment plan.

    Do you maintain commercial water features?

    Yes. Commercial fountains in hotels, shopping malls and other public spaces are a core part of this service.

    Maurizio Meglio ★★★★★

    Phil was fantastic to deal with!! Honest and trustworthy he does what he says I would only deal with this company moving forward 👍👍 thanks again for the pool liner and making the whole experience flawless!!

    Kian Khandehroo ★★★★★

    Puddle Pool Services has been amazing! They come every two weeks like clockwork and always leave my pool spotless. The team is professional, friendly, and really knows what they’re doing when it comes to pool chemistry. I’ve noticed a huge difference in how clean and balanced my pool has been since I started using their service. Highly recommend them to anyone looking for reliable pool maintenance!

    Bo Hing ★★★★★

    First time calling Puddle Pools to open our pool and could not be happier with the excellent services provided by Phil and his team. We needed a small repair, as well, and Phil offered a fair price and was quick to return and have the pool up and running. He kindly answered all our questions and we will definitely use Puddle Pools for all our future pool needs!

    Caiden Blub ★★★★★

    I worked for Puddle Pools this season opening, closing and cleaning pools and it was an awesome experience! They always go above and beyond for their customers and the appreciation they have for customer satisfaction rubs off onto you. They are extremely knowledgeable in pools and there's a lot you can learn from them as an employee. Working outside on hot summer days by cool pools listening to tunes or chatting with Phil made it the best job l've had. For employees and customers, Phil and Puddle pools will guarantee you have a great experience.

    Ruth O ★★★★★

    Phil & team are AMAZING. I cannot even tell you how much they have made my life easier, and at a very affordable price! I used to spend so much time each week cleaning the pool and trying my best to balance it, and now I spend that time enjoying my pool instead! From always making sure our cocktail pool (pool that also can be used as a hot tub) is spic and span and perfectly balanced, to letting us know when it’s time to change the water (and of course, they do that for us too), to helping us troubleshoot the odd issue we’ve had, to even switching up schedule days when we found another day that worked better for us. They really do it all and have amazing customer service. After each service they send me a detailed email on what services were performed and what my chemical levels were, and if I need to wait a couple of hours before getting into the pool due to the chemistry fix. It’s a complete recap. Phil & team are always professional and super nice & responsive to any questions. I’m excited to have them continue maintaining our hot tub as we go into the colder months. We know we’re in great hands with them. So what are you waiting for? You’ve found the best pool/hot tub cleaning services company out there. Just call them for a quote!

    david berube ★★★★★

    Phil and team are awesome. I was in a pinch, and they made time to help us out of our predicament. This customer first approach is fleeting today, however Puddle Pool Services delivers on all accounts. If you’re looking for an honest, old school approach to your pool services, do not hesitate to call them. I’ve tried other companies, and Puddle Pool Services gets the first call every time.

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    Ava Joharian ★★★★★

    Puddle Pools comes to our house every week and they are so easy to work with! They always leave us a clean and balanced pool with a detailed report of what was done. We really don't have to worry about the pool anymore, we know everything gets done on time, even when we are at work! Highly recommend!

    Watch what we do

    • Residential Services

    • Commercial Services

    Where you can find us

    Our address

    130 Hollidge Blvd Unit 187 Aurora ON L4G 3Z9 Canada

    So Why Puddle for Water Feature Maintenance in Richmond Hill?

    1. Transparent Pricing

      That’s Right. No Hidden Prices. Up Front and Straight Forward Pricing.

    2. E-Reports

      Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.

    3. Happy Snappy Techs

      Fully uniformed, CPO certified technicians in fully wrapped vehicles, so you always know who is at your gate and that your pool is in trained hands.

    Ready to book Water Feature Maintenance in Richmond Hill?

    Book online in under a minute, or call and someone will actually pick up.

    Book online 647-695-6883

    Accredited, certified and reviewed

    • SAFE certified
    • Certified Pool Operator
    • HomeStars
    • Canadian Franchise Association member
    • Houzz
    • RMTI certified
    • Yelp
    • PAMA member
    • Pool & Hot Tub Council member

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