5.0 from 24 Google reviews for our McKinney team
Living in Prosper means enjoying the best of North Texas, but the heat and shifting clay soil can take a heavy toll on your backyard retreat. When your pump fails in July or a leak threatens your foundation, you don’t just need a fix; you need Puddle Pools.
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In North Texas, pool issues are often unique to our geography. Here’s how we tackle them:
We handle everything from minor glitches to major system overhauls.
Is your pump whining? Is the heater failing to spark? We service all major brands (Pentair, Jandy, Hayward).
A small leak in a Prosper pool can lead to massive water bills and soil erosion. We use non-invasive sonic technology to find the exact source of the leak behind walls or under the deck without unnecessary digging.
Control your pool from your smartphone. We can upgrade your old manual timers to AI-driven automation systems that manage your chemistry, lighting, and temperature remotely.
| Feature | Traditional Repair Shops | Puddle Pools Prosper |
| Response Time | 3–5 Business Days | Priority Local Scheduling |
| Technology | Guesswork | AI-Enhanced Diagnostics |
| Technicians | General Labor | Certified Specialists |
| Warranty | Varies | Comprehensive Guarantee |
We are proud to be the go-to pool repair team for:
Pro Tip for Prosper Homeowners: Check your water level weekly. If you're losing more than 1/4 inch a day (outside of peak summer evaporation), you likely have a leak. Don't wait—call us today.
Don't let a broken pump turn your pool into a pond. Get the reliable, local service you deserve.
Call Puddle Pools Prosper today at 903-414-6613 or request a free quote.
Prosper applies the 2021 Swimming Pool and Spa Code with town amendments. The barrier must be at least 48 inches high with no gap that passes a 4 inch sphere. Gates must open outward and self close and self latch. In ground pool sites need construction fencing at least 4 ft tall from excavation until the permanent barrier is finished. Check with Prosper Building Inspections before building or changing a pool fence.
Under Prosper's amendment to Section 305.1, a pool at a one or two family home or townhouse with a powered safety cover meeting ASTM F1346 is exempt from the main barrier sections, and so is a spa or hot tub with a lockable ASTM F1346 cover. Confirm with the town before relying on a cover instead of a fence.
Prosper's stormwater ordinance lets dechlorinated pool water reach the storm sewer only if it does not violate Texas surface water quality standards, and it prohibits pool, fountain and spa filter backwash and pool water with harmful levels of chlorine or muriatic acid. The town's pool permit handout requires a P-trap and backwash line for sand filters. Confirm with the town before draining.
A service call or diagnostic visit starts at $125. The standard labor rate starts at $150 an hour. The repair itself is priced once we've found the problem, and your quote confirms the price for your pool.
Leak detection testing finds where the water is escaping, in the structure or the plumbing, so the repair targets the right place instead of guessing.
Marla and her crew have been totally professional and courteous as if I had known them forever. They do excellent work and do what they say there're going to do. I would highly recommend them to anyone needing a regular pool service. Great people.
⭐⭐⭐⭐⭐ Brad consistently provides excellent pool service. He is professional, friendly, and communicates clearly about the condition of our pool and any needed maintenance. He takes the time to do the job right and proactively addresses potential issues before they become costly repairs. Our pool is always in great shape when he’s finished, and it truly sparkles. Highly recommend.
Calling Puddle Pools and getting Brad as our technician has been such a blessing. Brad’s attention to detail is second to none, he so incredibly friendly, and always makes sure to communicate even the smallest of details to us. Thank you Brad and thank you Puddle Pools of McKinney/Prosper.
Puddle Pool Service had done an incredible job maintaining and caring for our Doctor Wellness G7 Spa. Their timely service and attention to detail was incredible. The ownership (Marla) worked with me and her technician Brad was second to none. I would highly recommend them to anyone seeking care for their spa or pool. Respectfully submitted by Tony Marino a new resident of Texas and I'm glad Puddle Pool was there for me.
Brad did a wonderful job answering my questions about my pool and equipment, the service he provides each week, and what I need to be doing on the days he's not here. My pool and spa look fantastic after each and every visit. I would most definitely recommend Brad and Puddle Pool Services of McKinney/Prosper to anyone.
Brad with Puddle Pool Service was absolutely amazing. From one day to the next, my hot tub was back up and running. He was very knowledgeable and great to talk to. It's rare to find someone that can perform a hot tub only service so I am glad I found them to help me with this.
We had our hot tub cleaned by Puddle Pool Service, and Brad was fantastic throughout the entire process. He took the time to explain everything he was doing, which made us feel confident and informed. The service was thorough, professional, and left our hot tub looking spotless. It’s clear Brad takes pride in his work—highly recommend if you’re looking for reliable, transparent pool or spa care!
We called Puddle after being unhappy with our previous provider. Brad had his work cut out for him with our hot tub. It was in rough shape. He worked tirelessly on it until it was sparkling like new! Highly recommend!
Friendly, knowledgeable, patient and thorough. Brad took the time to make sure I understood my pool and answered all my questions. 5 stars Highly recommend!!
Great service and quick response when needed. Brad showed up and explained maintaining a pool and spa process that should minimize any future issues or outstanding costs. He did all that without trying to make a sale or additional upgrades.
Reviews, directions and opening hours for our McKinney team.
Open in Google (opens in a new tab)That’s Right. No Hidden Prices. Up Front and Straight Forward Pricing.
Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.
Fully uniformed, CPO certified technicians in fully wrapped vehicles, so you always know who is at your gate and that your pool is in trained hands.
Book online in under a minute, or call and someone will actually pick up.
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