Nepean Pool Leak Detection
4.9 from 123 Google reviews for our Ottawa team
Suspect a pool leak? Our expert leak detection service quickly identifies and repairs leaks to prevent damage and water loss. Keep your pool in top shape — schedule an inspection today!
- Non-Invasive Testing
- Test Structures & Plumbing
- Fully Insured Staff
- Expert Leak Repair
- Pressure & Dye Testing
- 5-Star Rated
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Leak Detection in Nepean, ON
Having a home with a pool means having a great place to entertain, make the most out of the summer season and adds value to any property. In a commercial space, pools can bring in gym members, hotel guests and even tenants but that’s only if they aren’t leaking. Swimming pool leaks won’t just ruin your day, they can ruin your entire season! If you notice that your water level is dropping, don’t hesitate to call a Puddle Pro for expert, efficient and affordable Nepean pool leak detection.
Many property owners are quick to call in plumbing services when they notice a clogged drain or a shower starts to backup but swimming pools often don’t get the same amount of attention. When you notice that your pool water level is dropping it is easy to grab a garden hose and “solve” the problem but if you are dealing with a leak, the water loss won’t stop there. The first step to treating a leak is finding out where it is and what type of leak you are dealing with and our Puddle Pros are here to help!
Pool Leak Detection: Skip the Trial & Error
Every year, pool owners try to take pool maintenance into their own hands only to end up with subpar results. It is easy enough to visit a pool supply store for water testing kits and chemicals but when it comes to water leaks, it is always a better idea to consult an expert at the first sign of trouble.
If your pool seems to be losing water, there are few a things to consider. Evaporation is common in outdoor pools, particularly during periods of high heats. It is common for water to burn off at a rate of 3-5 inches per week. Following a pool party or high traffic period where there are tons of bodies getting in and out of your pool, they are all carrying water out with them. With this is mind, it is important to determine if you are dealing with a leak or standard water loss.
In the event that you are having a hard time deciding whether you are managing standard water loss or dealing with a leak, a bucket test might be the key. A bucket test involves placing a bucket of pool water next to the basin, exposed to the same conditions. When dealing with the same conditions, the evaporation rate should be the same. If after a couple of days, the water level in your pool is far lower than the water level in the bucket, its a leak!
A big part of leak detection in pools is realizing whether it is your plumbing leaking, structures or equipment. Treating a tear in a pool liner is much different from treating corroded pipes or root damage. Pressure testing can help to assess plumbing lines and dye tests can help to determine if you are managing structural leaks. A pressure test uses a consistent stream of airflow applied to plumbing lines to create leak indicators like air bubbles or gurgling sounds. Dye tests use strategically placed coloured dyes to pinpoint structural leaks that, when the pool pump is switched off, create a vacuum.
You often won’t be able to go from bringing in leak detection services to repair in a period of 24 hours but the longer that you wait, the worse your leak becomes and the bigger the consequences it will have on your property. Water loss can cause soil to shift, putting undue strain on structures that can lead to breakage, as well as increased water bills, damage to lawns and the potential for flooded basements.
Expert leak detection services will not only locate the leak, they will isolate problem areas and help to organize repairs, all while providing excellent customer service at an accessible rate.
Nepean Leak Detection: Frequently Asked Questions
Can a hot tub or spa leak be detected the same way?
Yes. Spas and hot tubs have plumbing, jets and fittings that can leak just like a pool. The same testing approach applies, adapted to the spa's equipment.
Does a vinyl liner pool leak differently from a concrete pool?
The usual suspects differ. Vinyl liners tend to leak through tears, punctures or around fittings and faceplates, while concrete and plaster pools are more likely to leak through cracks or at tile lines, lights and returns. Dye testing works on both.
How do I know if my pool is leaking or just losing water to evaporation?
Some water loss is normal, especially in hot, dry or windy weather and after heavy use. A leak is more likely when the level keeps dropping faster than the weather explains, when it drops even with the pump off, when the ground near the pool or equipment stays wet or when you are adding water every few days. A simple bucket test (a bucket of pool water on a step, comparing the two levels after a day) helps separate the two, and a leak detection visit confirms it.
How do you find a pool leak?
We test the pool in stages rather than guessing. Pressure testing tells us whether the plumbing lines are holding, and dye testing shows where water is escaping at fittings, cracks, lights, skimmers and returns. Checking both the structure and the plumbing matters, because a pool can leak from more than one place.
Is leak detection invasive? Will you need to dig up my yard?
Detection itself is non invasive. Pressure and dye testing are done from the pool and the equipment, without digging. Excavation only comes into the conversation if a leak is confirmed in an underground line, and then the testing tells us where to open up rather than searching blindly.
We had Zach and his team install our fiberglass pool this summer and they were fantastic. Very informative during the planning, gave great advice when making decisions and executed on the install meticulously. Having a hole dug in your backyard with obstacles like a rear yard garage and limited space to manoeuvre could be unnerving but they excavated with precision and confidence. All equipment was connected in a timely fashion so we weren’t left staring at a pool we couldn’t use. All to say I would highly recommend puddle pools without hesitation.
Pretty easy to write a 5 star review when everything goes smoothly and there are no issues. That was not our experience with Puddle Pools because we had two issues that did not go according to plan. Both issues were resolved promptly and at our time frame, which when you are dealing with a pool company in June and July, that is great service. Their staff were very hard working and knowledgeable and are the reason for this review. Thanks again. Mike and Judy
Puddle Pools and our landscaper turned our backyard into a resort. We spent a few months interviewing pool builders before choosing Puddle Pools, and working with them to get to the finish line, it is clear we made the best choice. The very first consultation with Zach, I learnt lot more than all previous companies that I met. Clear explanation for the various options. Then we had an opportunity to see similar fiberglass pools that we were thinking of and the various colors. We started very late last fall, had the pool, landscaping, hot tub, and fence all done in a span of 6 weeks between end of September and early November before the first snowfall. The quality of work and communication has been outstanding. Zach and his team has been available through this summer teaching me pool maintenance, and visiting us several times to even show maintenance. Excellent work overall, and very fairly priced (the lowest) in comparison with others. Highest possible recommendation.
The crew from Puddle did top notch work again for us. They do open close for us and last year caught something wrong that was concerning from my last company. Yesterday they stayed late to install the pool liner before the holiday. Top notch service and great pricing. Would highly recommend.
We hired Puddle Pool Services to clean and service our hot tub and they did an amazing job. We recently purchased a home in Orleans that came with a hot tub and we wanted to have it drained, cleaned, refilled, and treated. We don't know anything about hot tubs and Anthony (the service rep) was extremely friendly, approachable and knowledgeable. He performed the job according to our requirements and he took the extra time to answer all of our questions. I highly recommend Puddle Pool Services and would hire them again without hesitation.
Helpful advice, prompt service by admin staff and work crew and excellent installation of pool liner. Good product at a reasonable price. Looks like a new pool again! Highly recommended.
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Both Zach and Richard are always patient with us since we are first time pool owners. Doesn't matter if its an email or a phone call, they take the time to talk to us, give us their insights and offer assistance. Just this morning, i had an issue with my heating unit and Zach went above to get me to the right direction.
I really enjoyed working with Puddle Pool Services. Last year, they completely saved my pool during closing after I had already tried three different companies and spent thousands of dollars trying to fix issues. My pool was a disaster, and they were the only ones who truly helped. Because of that experience, there was no question that I would have them install my new heater. They also replaced my liner, cleaned the pool, and changed the sand. The team was amazing from start to finish — professional, efficient, and the entire job was completed in just one day. What stood out most was their communication and customer service. They kept me updated throughout the process and even checked in about whether the ice had melted. I never once felt left on my own. When I went to turn on the heater, unfortunately the HVAC company had not connected the electrical properly. I reached out on a Saturday, and within less than 30 minutes they responded. The very next day, they sent their electrician and fixed the issue immediately. The heater works incredibly well — my pool went from 60 degrees to 80 degrees in about six hours. I couldn’t be happier with the service and highly recommend Puddle Pool Services to anyone looking for reliable, knowledgeable, and responsive pool professionals.
We hired Puddles for a complex pool reno (including stamped concrete work). A number of unexpected problems were identified during the job but Puddles saw every single one to resolution and to our complete satisfaction. All of the staff were great to deal with, the owners (Zach and Jason) are very understanding and accommodating. They focus on customer satisfaction and we would highly recommend them. - Colin and Karine Glenn
On opening our pool, we discovered that the heater had died, Zach promptly provided us with a reasonable quote and kept us in the loop during the entire process. Within 3 days the new heater was up and running. A hassle-free experience!
I had a bad experience with Puddle Pools because of an error they made, and I posted about it. Upon seeing my review, the owner of the company looked into what had happened, reached out to me and was apologetic and accountable, and rectified the situation. It shows that he cares about his customers and how he runs his business. I won't hesitate to give them another chance moving forward.
Honestly I was surprised. They have fair prices, better than most, However, what I liked the most was that they weren’t trying to charge me for unnecessary costs (ie. flipping the Hot Tub). Also Dan was good good at getting right in and fixing the problem without wasting time. Which is a mother thing I appreciated especially for costs.
Reached out to puddle pool services for a pool cover. We had reached out to 5+ companies to come give us a quote but refused due to it being a kidney shaped pool, everyone wanted us to measure it, which given the same is extremely difficult. After we reached out to puddle pool services, James quickly reached out to us to schedule an appointment. Within a day Danny came out and quoted us. He was very knowledgeable and friendly. Within a week it was installed and we couldn’t be happier! Highly recommend to anyone needing pool service.!!!
I was in the market to have a safety net installation. I requested quotation from big shops in Ottawa. Then I found puddle Pool Services online and gave them a chance. The quotations from the big shops were so sloppy and careless. A paragraph and then a huge price tag. Puddle Pool Services had the most professional quotation and most competitive price (significantly). At first I was a bit hesitant, I asked about services and material through email, and James replied with the most courteous and patient manner. They came on the date that they promised to measure, on the date that they promised to install. They have done very professional job. I certanly recommend them.
We are absolutely thrilled with the work done by Puddle Pools. They recently installed a new liner for our pool, and the entire process was seamless from start to finish. They were incredibly professional, highly skilled, and clearly took great pride in their work. Danny was our installer and he is a work horse, never stopped until the work was complete. Zach reached out to us with any questions we had and made sure we were satisfied and well informed. What impressed us most was their commitment to being trustworthy and reliable. They showed up on time, kept us informed about every step of the process. They honour what they promise, and that in itself is amazing. A big shout out to Kenny at Pool Side Water Services who supplied the water for our pool after the liner install. We were so lucky to have hired both Companies who work together as a great team. A big thanks to both Zach and Kenny, we appreciate your commitment to to a job done well. Ken & Cathy
New pool liner installed June 2024 I highly recommend Zach from Puddle Pools for all your pool needs! Rob installed the liner beautifully in one morning. Zach is so quick to respond with quotes, questions and updated on progress of the job. Rob is very knowledgeable and always answered any questions. Prices were extremely fair! HIGHLY RECOMMEND!!
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Transparent Pricing
That’s Right. No Hidden Prices. Up Front and Straight Forward Pricing.
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E-Reports
Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.
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Happy Snappy Techs
Fully uniformed, CPO certified technicians in fully wrapped vehicles, so you always know who is at your gate and that your pool is in trained hands.
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