Kanata Water Feature Maintenance
4.9 from 123 Google reviews for our Ottawa team
Keep your fountains and water features flowing beautifully with our expert maintenance service! We clean, inspect, and balance water to ensure optimal performance. Schedule your service today!
- Balance Water Chemistry
- Removal of debris and stains
- Access to specialized tools
- Individualized treatment plans
- Regular inspections of circulation and filtration systems
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What Water Feature Maintenance Covers in Kanata
When cared for properly, water fountains add personality and value to any property, as well as boosting visual appeal. A water feature can act as a meeting place, an eye-catching display or a way to add a natural element to an outdoor space. As beneficial as a great feature might be, they are not easy to keep clean! Professional Kanata water feature maintenance can help to keep your fountain running smoothly and water crystal clear all year long.
A pool, hot tub and water fountain have more in common than you might think. While you aren’t meant to swim in a fountain, these features still need to have clean water and depend on a functional circulation system. In order to keep both an indoor and outdoor fountain in great shape, it is important to inspect and treat features from the inside, out.
The Best Way to Clean a Water Fountain: Regular Cleaning & Seasonal Maintenance
Cleaning out a sink or bathtub indoors can be done with a soft cloth and basic cleanser but when you are dealing with stains, discolouration, algae buildup or foul smells, it takes specialty tools and techniques to get great results. Treating a wall fountain will requires a much different approach from treating a garden fountain. In order to meet the demands of your system, it is important to create customized treatment plans that cater to the unique needs of your system.
Water Balance: Without the right level of chemicals, it is easy for water to become imbalanced. In an outdoor environment, a lack of chemicals can lead to the growth and spread of algae. Algae can be present in both indoor and outdoor fountain models but when inside, you are more likely to experience white scale and mineral deposits. Keeping your water feature clean is a matter of visual appeal, but also of health and safety. All it takes is one individual to stick their hand in a contaminated system to lead to irritations, illness or serious digestive issues.
Inspect Internal Mechanisms: If your circulation system is not functioning properly, it cannot transport chemicals and sanitizers throughout the entirety of your fountain system. In order to make sure that everything is operational, it is important to inspect the water pump, filters, motors and more.
Monitoring Structures: A big part of water feature care is ensuring that structures are in great shape at all times. Sunken debris can stain liners while sudden shifts in temperature can make structures brittle.
Seasonal Water Fountain Care: Outdoor water fountains are always at the mercy of the elements. A changing of the season or a weather event can unleash a ton of organic debris from surrounding plant life. Winter weather also means frozen water, which expands up to 9%. This leads can lead to warping or burst pipes. In order to prevent damage, it is a good idea to drop the water level below openings.
Ditch Debris: Depending on the size of an outdoor fountain, you might be dealing with multiple tiers, each of which need to be thoroughly cleaned. Reaching these areas can be tricky and often involve managing slippery surfaces and heights. Leaving debris to sit can cause clogs in filtration systems, as well as damage to liners and tiles. Avoid injury and damage by allowing an expert to clean your fountain for you.
Puddle Water Fountain Cleaning: Great Results For Homes & Commercial Spaces
Caring for a water feature is a complicated process with many moving parts. It can take years to fully understand the best way to clean and maintain these spaces, but that doesn’t mean that you are stuck with the trial and error. After years in the industry, our team of Puddle Pros understand how to get results for water features, every step of the way. Each member of the Puddle team is local to your area, highly trained and outfitted with top of the line tools and resources to get great results.
Kanata Water Feature Maintenance: Frequently Asked Questions
Why does fresh fill water in Kanata test high for pH?
The 2024 Britannia plant annual report says the City of Ottawa adjusts the pH of treated central supply water to 9.2 to 9.4 to limit corrosion in its distribution system. A freshly filled or topped up pool or hot tub on that supply can start out with a high pH reading, so water is tested and balanced before swimmers go in.
Can I drain my pool into the storm sewer in Kanata?
No. The City of Ottawa's pool and hot tub discharge guidelines say chlorinated and salt water should never go to a storm sewer because storm sewers flow untreated to local creeks and rivers. At closing, water may go to a sanitary connection, onto your own property if it soaks in without affecting neighbours or to a licensed wastewater hauler. Confirm with the City before draining.
Do summer storms affect pools in Kanata?
Environment Canada normals for Ottawa Airport record about 23 thunderstorm days a year, peaking in July. Heavy rain dilutes chemistry and washes debris into the water, so a cleaning and chemistry check after a storm keeps a pool or water feature balanced.
Why is my fountain losing water?
Evaporation and splash account for some loss, especially outdoors. Faster loss can come from a leak, a clogged line that sends water where it should not go or a problem with the plumbing. An inspection of the circulation system is the way to find out.
How often should a water feature be serviced?
It depends on the feature, where it is and how much debris reaches it. Outdoor features and busy public features usually need more frequent attention than indoor ones. We set the schedule as part of the treatment plan.
We had Zach and his team install our fiberglass pool this summer and they were fantastic. Very informative during the planning, gave great advice when making decisions and executed on the install meticulously. Having a hole dug in your backyard with obstacles like a rear yard garage and limited space to manoeuvre could be unnerving but they excavated with precision and confidence. All equipment was connected in a timely fashion so we weren’t left staring at a pool we couldn’t use. All to say I would highly recommend puddle pools without hesitation.
Pretty easy to write a 5 star review when everything goes smoothly and there are no issues. That was not our experience with Puddle Pools because we had two issues that did not go according to plan. Both issues were resolved promptly and at our time frame, which when you are dealing with a pool company in June and July, that is great service. Their staff were very hard working and knowledgeable and are the reason for this review. Thanks again. Mike and Judy
Puddle Pools and our landscaper turned our backyard into a resort. We spent a few months interviewing pool builders before choosing Puddle Pools, and working with them to get to the finish line, it is clear we made the best choice. The very first consultation with Zach, I learnt lot more than all previous companies that I met. Clear explanation for the various options. Then we had an opportunity to see similar fiberglass pools that we were thinking of and the various colors. We started very late last fall, had the pool, landscaping, hot tub, and fence all done in a span of 6 weeks between end of September and early November before the first snowfall. The quality of work and communication has been outstanding. Zach and his team has been available through this summer teaching me pool maintenance, and visiting us several times to even show maintenance. Excellent work overall, and very fairly priced (the lowest) in comparison with others. Highest possible recommendation.
The crew from Puddle did top notch work again for us. They do open close for us and last year caught something wrong that was concerning from my last company. Yesterday they stayed late to install the pool liner before the holiday. Top notch service and great pricing. Would highly recommend.
We hired Puddle Pool Services to clean and service our hot tub and they did an amazing job. We recently purchased a home in Orleans that came with a hot tub and we wanted to have it drained, cleaned, refilled, and treated. We don't know anything about hot tubs and Anthony (the service rep) was extremely friendly, approachable and knowledgeable. He performed the job according to our requirements and he took the extra time to answer all of our questions. I highly recommend Puddle Pool Services and would hire them again without hesitation.
Helpful advice, prompt service by admin staff and work crew and excellent installation of pool liner. Good product at a reasonable price. Looks like a new pool again! Highly recommended.
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Both Zach and Richard are always patient with us since we are first time pool owners. Doesn't matter if its an email or a phone call, they take the time to talk to us, give us their insights and offer assistance. Just this morning, i had an issue with my heating unit and Zach went above to get me to the right direction.
I really enjoyed working with Puddle Pool Services. Last year, they completely saved my pool during closing after I had already tried three different companies and spent thousands of dollars trying to fix issues. My pool was a disaster, and they were the only ones who truly helped. Because of that experience, there was no question that I would have them install my new heater. They also replaced my liner, cleaned the pool, and changed the sand. The team was amazing from start to finish — professional, efficient, and the entire job was completed in just one day. What stood out most was their communication and customer service. They kept me updated throughout the process and even checked in about whether the ice had melted. I never once felt left on my own. When I went to turn on the heater, unfortunately the HVAC company had not connected the electrical properly. I reached out on a Saturday, and within less than 30 minutes they responded. The very next day, they sent their electrician and fixed the issue immediately. The heater works incredibly well — my pool went from 60 degrees to 80 degrees in about six hours. I couldn’t be happier with the service and highly recommend Puddle Pool Services to anyone looking for reliable, knowledgeable, and responsive pool professionals.
We hired Puddles for a complex pool reno (including stamped concrete work). A number of unexpected problems were identified during the job but Puddles saw every single one to resolution and to our complete satisfaction. All of the staff were great to deal with, the owners (Zach and Jason) are very understanding and accommodating. They focus on customer satisfaction and we would highly recommend them. - Colin and Karine Glenn
On opening our pool, we discovered that the heater had died, Zach promptly provided us with a reasonable quote and kept us in the loop during the entire process. Within 3 days the new heater was up and running. A hassle-free experience!
I had a bad experience with Puddle Pools because of an error they made, and I posted about it. Upon seeing my review, the owner of the company looked into what had happened, reached out to me and was apologetic and accountable, and rectified the situation. It shows that he cares about his customers and how he runs his business. I won't hesitate to give them another chance moving forward.
Honestly I was surprised. They have fair prices, better than most, However, what I liked the most was that they weren’t trying to charge me for unnecessary costs (ie. flipping the Hot Tub). Also Dan was good good at getting right in and fixing the problem without wasting time. Which is a mother thing I appreciated especially for costs.
Reached out to puddle pool services for a pool cover. We had reached out to 5+ companies to come give us a quote but refused due to it being a kidney shaped pool, everyone wanted us to measure it, which given the same is extremely difficult. After we reached out to puddle pool services, James quickly reached out to us to schedule an appointment. Within a day Danny came out and quoted us. He was very knowledgeable and friendly. Within a week it was installed and we couldn’t be happier! Highly recommend to anyone needing pool service.!!!
I was in the market to have a safety net installation. I requested quotation from big shops in Ottawa. Then I found puddle Pool Services online and gave them a chance. The quotations from the big shops were so sloppy and careless. A paragraph and then a huge price tag. Puddle Pool Services had the most professional quotation and most competitive price (significantly). At first I was a bit hesitant, I asked about services and material through email, and James replied with the most courteous and patient manner. They came on the date that they promised to measure, on the date that they promised to install. They have done very professional job. I certanly recommend them.
We are absolutely thrilled with the work done by Puddle Pools. They recently installed a new liner for our pool, and the entire process was seamless from start to finish. They were incredibly professional, highly skilled, and clearly took great pride in their work. Danny was our installer and he is a work horse, never stopped until the work was complete. Zach reached out to us with any questions we had and made sure we were satisfied and well informed. What impressed us most was their commitment to being trustworthy and reliable. They showed up on time, kept us informed about every step of the process. They honour what they promise, and that in itself is amazing. A big shout out to Kenny at Pool Side Water Services who supplied the water for our pool after the liner install. We were so lucky to have hired both Companies who work together as a great team. A big thanks to both Zach and Kenny, we appreciate your commitment to to a job done well. Ken & Cathy
New pool liner installed June 2024 I highly recommend Zach from Puddle Pools for all your pool needs! Rob installed the liner beautifully in one morning. Zach is so quick to respond with quotes, questions and updated on progress of the job. Rob is very knowledgeable and always answered any questions. Prices were extremely fair! HIGHLY RECOMMEND!!
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Open in Google (opens in a new tab)So Why Puddle for Water Feature Maintenance in Kanata?
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Transparent Pricing
That’s Right. No Hidden Prices. Up Front and Straight Forward Pricing.
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E-Reports
Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.
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Happy Snappy Techs
Fully uniformed, CPO certified technicians in fully wrapped vehicles, so you always know who is at your gate and that your pool is in trained hands.
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