Stittsville Pool Leak Detection
4.9 from 123 Google reviews for our Ottawa team
Suspect a pool leak? Our expert leak detection service quickly identifies and repairs leaks to prevent damage and water loss. Keep your pool in top shape — schedule an inspection today!
- Non-Invasive Testing
- Test Structures & Plumbing
- Fully Insured Staff
- Expert Leak Repair
- Pressure & Dye Testing
- 5-Star Rated
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Why Stittsville Pools Need Leak Detection
Swimming pool leaks don’t just ruin your summer fun, they can cause serious and widespread damage across your home or workplace. It’s hard to imagine that something as small as a pinhole leak can wreck your yard, flood your basement and cause expensive water damage to surrounding structures. The longer you wait, the worse a leak becomes so call Puddle for your Stittsville pool leak detection services at the first sign of water loss.
A water leak in a pool will show itself differently than it will indoors. You might notice a leaky pipe under the kitchen sink but if pool plumbing springs a leak it can go weeks or months without being noticed. If you suspect that your swim space is losing water, book an appointment with a local Puddle Pro to diagnose a pool leak, isolate the problem area and organize necessary repairs.
Leak Detection in Pools: What We Watch Out For
There is a big difference between natural water loss and losing water from a crack or leak. High temperatures can cause water to evaporate and having a lot of swimmers means they carry pool water out with them anytime they leave the swim space. On average you can expect to see the overall water level drop by 3-5 inches over the course of a week. If you are seeing more than that over the course of a day or find yourself having to add water to your pool on a daily basis, it is time for a bucket test.
A bucket test involves placing a bucket of water next to the pool so the two are exposed to the same conditions. Mark the water level in each of these and wait a couple of days to measure them again. If the water level in the pool has dropped significantly more in the pool than in the bucket, you are likely dealing with a leak.
If all signs are pointing to a pool leak, it is time to find out what type of leak you are dealing with:
Plumbing Leak: When dealing with an inground pool plumbing often runs underground, making it difficult to visually spot a problem. Pressure testing involves applying a steady stream of air to water and return lines. If there is a leak somewhere in the system the air will create air bubbles that identify cracks or damage somewhere down the line. In the case of an underground leak, saturated soils will make gurgling sounds when met with the air stream.
Structural Leak: Some damage is obvious like crumbling concrete or a crack in the foundation but some damage is more subtle. Dye tests are a good way to diagnose any water loss, using coloured dyes and a trained eye. Coloured dyes weigh more than water so it is attracted to the vacuum caused by leaking water. This can help to diagnose damaged foundations or track down tears in pool liners.
Puddle Pool Services: Identifying, Isolating and Resolving Pool Leaks in Stittsville
Expert leak detection and repair go hand-in-hand. In the event that Puddle technicians identify damage that is causing a leak, we can provide referrals to reliable repair experts in your area. It is easy to delay pool leak detection when your pool is in use but the longer you wait, the higher the risk of widespread damage to not just your swim space, but the surrounding areas as well.
Stittsville Leak Detection: Frequently Asked Questions
How do I drain my pool at closing in Stittsville?
The City of Ottawa's pool and hot tub discharge guidelines allow closing water to go to a sanitary connection or onto your own property if it soaks in without flowing onto neighbours, over a valley, into a ravine or causing erosion. A licensed wastewater hauler is the other option. Confirm with the City before draining.
How hard are winters on Stittsville pools?
Ottawa Airport normals show a January mean daily minimum of -14.3 C, about 154 nights a year at or below 0 C and 231.9 cm of snowfall. Those conditions make a thorough fall closing important for pools and hot tubs.
Does a vinyl liner pool leak differently from a concrete pool?
The usual suspects differ. Vinyl liners tend to leak through tears, punctures or around fittings and faceplates, while concrete and plaster pools are more likely to leak through cracks or at tile lines, lights and returns. Dye testing works on both.
How do I know if my pool is leaking or just losing water to evaporation?
Some water loss is normal, especially in hot, dry or windy weather and after heavy use. A leak is more likely when the level keeps dropping faster than the weather explains, when it drops even with the pump off, when the ground near the pool or equipment stays wet or when you are adding water every few days. A simple bucket test (a bucket of pool water on a step, comparing the two levels after a day) helps separate the two, and a leak detection visit confirms it.
How do you find a pool leak?
We test the pool in stages rather than guessing. Pressure testing tells us whether the plumbing lines are holding, and dye testing shows where water is escaping at fittings, cracks, lights, skimmers and returns. Checking both the structure and the plumbing matters, because a pool can leak from more than one place.
We had Zach and his team install our fiberglass pool this summer and they were fantastic. Very informative during the planning, gave great advice when making decisions and executed on the install meticulously. Having a hole dug in your backyard with obstacles like a rear yard garage and limited space to manoeuvre could be unnerving but they excavated with precision and confidence. All equipment was connected in a timely fashion so we weren’t left staring at a pool we couldn’t use. All to say I would highly recommend puddle pools without hesitation.
Pretty easy to write a 5 star review when everything goes smoothly and there are no issues. That was not our experience with Puddle Pools because we had two issues that did not go according to plan. Both issues were resolved promptly and at our time frame, which when you are dealing with a pool company in June and July, that is great service. Their staff were very hard working and knowledgeable and are the reason for this review. Thanks again. Mike and Judy
Puddle Pools and our landscaper turned our backyard into a resort. We spent a few months interviewing pool builders before choosing Puddle Pools, and working with them to get to the finish line, it is clear we made the best choice. The very first consultation with Zach, I learnt lot more than all previous companies that I met. Clear explanation for the various options. Then we had an opportunity to see similar fiberglass pools that we were thinking of and the various colors. We started very late last fall, had the pool, landscaping, hot tub, and fence all done in a span of 6 weeks between end of September and early November before the first snowfall. The quality of work and communication has been outstanding. Zach and his team has been available through this summer teaching me pool maintenance, and visiting us several times to even show maintenance. Excellent work overall, and very fairly priced (the lowest) in comparison with others. Highest possible recommendation.
The crew from Puddle did top notch work again for us. They do open close for us and last year caught something wrong that was concerning from my last company. Yesterday they stayed late to install the pool liner before the holiday. Top notch service and great pricing. Would highly recommend.
We hired Puddle Pool Services to clean and service our hot tub and they did an amazing job. We recently purchased a home in Orleans that came with a hot tub and we wanted to have it drained, cleaned, refilled, and treated. We don't know anything about hot tubs and Anthony (the service rep) was extremely friendly, approachable and knowledgeable. He performed the job according to our requirements and he took the extra time to answer all of our questions. I highly recommend Puddle Pool Services and would hire them again without hesitation.
Helpful advice, prompt service by admin staff and work crew and excellent installation of pool liner. Good product at a reasonable price. Looks like a new pool again! Highly recommended.
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Both Zach and Richard are always patient with us since we are first time pool owners. Doesn't matter if its an email or a phone call, they take the time to talk to us, give us their insights and offer assistance. Just this morning, i had an issue with my heating unit and Zach went above to get me to the right direction.
I really enjoyed working with Puddle Pool Services. Last year, they completely saved my pool during closing after I had already tried three different companies and spent thousands of dollars trying to fix issues. My pool was a disaster, and they were the only ones who truly helped. Because of that experience, there was no question that I would have them install my new heater. They also replaced my liner, cleaned the pool, and changed the sand. The team was amazing from start to finish — professional, efficient, and the entire job was completed in just one day. What stood out most was their communication and customer service. They kept me updated throughout the process and even checked in about whether the ice had melted. I never once felt left on my own. When I went to turn on the heater, unfortunately the HVAC company had not connected the electrical properly. I reached out on a Saturday, and within less than 30 minutes they responded. The very next day, they sent their electrician and fixed the issue immediately. The heater works incredibly well — my pool went from 60 degrees to 80 degrees in about six hours. I couldn’t be happier with the service and highly recommend Puddle Pool Services to anyone looking for reliable, knowledgeable, and responsive pool professionals.
We hired Puddles for a complex pool reno (including stamped concrete work). A number of unexpected problems were identified during the job but Puddles saw every single one to resolution and to our complete satisfaction. All of the staff were great to deal with, the owners (Zach and Jason) are very understanding and accommodating. They focus on customer satisfaction and we would highly recommend them. - Colin and Karine Glenn
On opening our pool, we discovered that the heater had died, Zach promptly provided us with a reasonable quote and kept us in the loop during the entire process. Within 3 days the new heater was up and running. A hassle-free experience!
I had a bad experience with Puddle Pools because of an error they made, and I posted about it. Upon seeing my review, the owner of the company looked into what had happened, reached out to me and was apologetic and accountable, and rectified the situation. It shows that he cares about his customers and how he runs his business. I won't hesitate to give them another chance moving forward.
Honestly I was surprised. They have fair prices, better than most, However, what I liked the most was that they weren’t trying to charge me for unnecessary costs (ie. flipping the Hot Tub). Also Dan was good good at getting right in and fixing the problem without wasting time. Which is a mother thing I appreciated especially for costs.
Reached out to puddle pool services for a pool cover. We had reached out to 5+ companies to come give us a quote but refused due to it being a kidney shaped pool, everyone wanted us to measure it, which given the same is extremely difficult. After we reached out to puddle pool services, James quickly reached out to us to schedule an appointment. Within a day Danny came out and quoted us. He was very knowledgeable and friendly. Within a week it was installed and we couldn’t be happier! Highly recommend to anyone needing pool service.!!!
I was in the market to have a safety net installation. I requested quotation from big shops in Ottawa. Then I found puddle Pool Services online and gave them a chance. The quotations from the big shops were so sloppy and careless. A paragraph and then a huge price tag. Puddle Pool Services had the most professional quotation and most competitive price (significantly). At first I was a bit hesitant, I asked about services and material through email, and James replied with the most courteous and patient manner. They came on the date that they promised to measure, on the date that they promised to install. They have done very professional job. I certanly recommend them.
We are absolutely thrilled with the work done by Puddle Pools. They recently installed a new liner for our pool, and the entire process was seamless from start to finish. They were incredibly professional, highly skilled, and clearly took great pride in their work. Danny was our installer and he is a work horse, never stopped until the work was complete. Zach reached out to us with any questions we had and made sure we were satisfied and well informed. What impressed us most was their commitment to being trustworthy and reliable. They showed up on time, kept us informed about every step of the process. They honour what they promise, and that in itself is amazing. A big shout out to Kenny at Pool Side Water Services who supplied the water for our pool after the liner install. We were so lucky to have hired both Companies who work together as a great team. A big thanks to both Zach and Kenny, we appreciate your commitment to to a job done well. Ken & Cathy
New pool liner installed June 2024 I highly recommend Zach from Puddle Pools for all your pool needs! Rob installed the liner beautifully in one morning. Zach is so quick to respond with quotes, questions and updated on progress of the job. Rob is very knowledgeable and always answered any questions. Prices were extremely fair! HIGHLY RECOMMEND!!
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E-Reports
Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.
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Happy Snappy Techs
Fully uniformed, CPO certified technicians in fully wrapped vehicles, so you always know who is at your gate and that your pool is in trained hands.
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