Stittsville Residential Pool Services
4.9 from 123 Google reviews for our Ottawa team
Enjoy a clean, safe, and sparkling pool with our expert residential pool services! From cleaning to maintenance, we handle it all so you can relax. Book your service today!
- Maintain water balance
- Remove debris and clean filters
- Scrub away residue and stains
- Options for routine service, as well as deep cleans
- Protect your family, friends and investment
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How Residential Pool Services Work in Stittsville
Having a pool on your property is a great way to get some exercise, entertain or just add value to your home. There are a ton of advantages that come along with pool ownership, but there is also a lot of effort involved in keeping them running. Adding pool care to an already busy schedule is a recipe for neglect and that can mean big trouble for your swim space. Instead of taking a risk with DIY practices, call an expert for your Stittsville residential pool services.
At first glance, taking care of a swimming pool seems simple, but these systems are much more complicated than meets the eye. In addition to caring for pool water itself, pool owners need to be focused on liners, structures and internal components, as well. Even a bit of neglect can cause a ripple effect through the entire system. Trust Puddle Pool technicians to get great results for your pool care at home.
Residential Pool Care: Cleaning & Water Balance
A clean pool creates a great visual around any space, but a dirty one does exactly the opposite. Heavy rains, high winds, dirt, dust, debris and pollen can leave your pool looking more like a swamp than an inviting swim space. Keeping your swimming pool in good condition means removing debris, applying pool chemicals and cleaning out skimmer baskets and filters.
Ditching Debris: There are plenty of ways that debris can find its way into pool systems. In an outdoor environment, your pool water is exposed in one way or another for 24 hours a day. During fall, a light breeze can force leaves to fall across water surfaces while pollen is a common contaminant throughout summer. Skimming these out should be a daily practice but it is easy to forget about it. Over time, lighter items break apart, clogging up the filtration systems. Pool vacuums are designed to suck up sunken debris from pool bottoms but these are not designed to reach into tough angles.
Balance Water Chemistry: A testing kit can help pool owners balance chlorine levels but there is more to proper water balancing than just that. In order to keep water crystal clear, pH levels and total alkalinity need to be considered, as well. Failing to keep up with chemicals and sanitizers will quickly lead to cloudy water, algae, discolouration and bacteria. Stepping foot into contaminated water also means the potential for RWIs (recreational water illnesses) ranging from skin irritations, ear infections and digestive issues.
When caring for a water system, it is important to keep an eye on pool equipment and surrounding areas. Monitoring your pool pump, filter, motor and liners helps to create a well-rounded picture of the overall condition of your pool system.
Expert Pool Maintenance Brought Right to Your Front Door
Kicking back in a pool or hot tub is meant to be a relaxing time but having to clean them out can be stressful. Calling an expert to handle this for you relieves the burden without sacrificing results. In order to keep our communities clean and running smoothly, Puddle technicians offer routine cleaning and maintenance services, as well as system refreshes and seasonal care.
Each member of the team is fully insured to protect properties and our technicians. Fully covered technicians provide peace of mind, as well as excellent customer service. Competitive prices and great results are just part of what sets our Puddle Pros apart from the competition.
Stittsville Residential Pool Services: Frequently Asked Questions
What gate and hot tub rules apply in Stittsville?
Under Ottawa's enclosure by-law, gates need a self closing device, a self latching device at least 1.35 m up and a lock. A hot tub is exempt from fencing if it has a locked rigid cover able to hold 90 kg. Check the City's current by-law before relying on these details.
What are the pool fence rules in Stittsville?
Stittsville is part of the City of Ottawa, so Ottawa's Pool Enclosure By-law 2013-39 applies. Pools and hot tubs able to hold 600 mm or more need a permit and an enclosure at least 1.5 m high, set at least 1 m from the pool wall and able to stop a 100 mm sphere. No water may go in until the enclosure is inspected and accepted, so confirm with the City first.
Can service continue year round?
Yes. Service can run through the whole year, adjusted to the season, so the pool stays protected even when it is not being used much.
How do I choose the right service plan?
Service plans come in tiers, so the schedule and scope can match how you use your pool. Your local team will recommend a plan based on the pool, the equipment and how much attention it needs.
Do you look after hot tubs as well as pools?
Yes. Many homes have both, and hot tubs can be serviced on the same visit and the same plan as the pool.
We had Zach and his team install our fiberglass pool this summer and they were fantastic. Very informative during the planning, gave great advice when making decisions and executed on the install meticulously. Having a hole dug in your backyard with obstacles like a rear yard garage and limited space to manoeuvre could be unnerving but they excavated with precision and confidence. All equipment was connected in a timely fashion so we weren’t left staring at a pool we couldn’t use. All to say I would highly recommend puddle pools without hesitation.
Pretty easy to write a 5 star review when everything goes smoothly and there are no issues. That was not our experience with Puddle Pools because we had two issues that did not go according to plan. Both issues were resolved promptly and at our time frame, which when you are dealing with a pool company in June and July, that is great service. Their staff were very hard working and knowledgeable and are the reason for this review. Thanks again. Mike and Judy
Puddle Pools and our landscaper turned our backyard into a resort. We spent a few months interviewing pool builders before choosing Puddle Pools, and working with them to get to the finish line, it is clear we made the best choice. The very first consultation with Zach, I learnt lot more than all previous companies that I met. Clear explanation for the various options. Then we had an opportunity to see similar fiberglass pools that we were thinking of and the various colors. We started very late last fall, had the pool, landscaping, hot tub, and fence all done in a span of 6 weeks between end of September and early November before the first snowfall. The quality of work and communication has been outstanding. Zach and his team has been available through this summer teaching me pool maintenance, and visiting us several times to even show maintenance. Excellent work overall, and very fairly priced (the lowest) in comparison with others. Highest possible recommendation.
The crew from Puddle did top notch work again for us. They do open close for us and last year caught something wrong that was concerning from my last company. Yesterday they stayed late to install the pool liner before the holiday. Top notch service and great pricing. Would highly recommend.
We hired Puddle Pool Services to clean and service our hot tub and they did an amazing job. We recently purchased a home in Orleans that came with a hot tub and we wanted to have it drained, cleaned, refilled, and treated. We don't know anything about hot tubs and Anthony (the service rep) was extremely friendly, approachable and knowledgeable. He performed the job according to our requirements and he took the extra time to answer all of our questions. I highly recommend Puddle Pool Services and would hire them again without hesitation.
Helpful advice, prompt service by admin staff and work crew and excellent installation of pool liner. Good product at a reasonable price. Looks like a new pool again! Highly recommended.
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Both Zach and Richard are always patient with us since we are first time pool owners. Doesn't matter if its an email or a phone call, they take the time to talk to us, give us their insights and offer assistance. Just this morning, i had an issue with my heating unit and Zach went above to get me to the right direction.
I really enjoyed working with Puddle Pool Services. Last year, they completely saved my pool during closing after I had already tried three different companies and spent thousands of dollars trying to fix issues. My pool was a disaster, and they were the only ones who truly helped. Because of that experience, there was no question that I would have them install my new heater. They also replaced my liner, cleaned the pool, and changed the sand. The team was amazing from start to finish — professional, efficient, and the entire job was completed in just one day. What stood out most was their communication and customer service. They kept me updated throughout the process and even checked in about whether the ice had melted. I never once felt left on my own. When I went to turn on the heater, unfortunately the HVAC company had not connected the electrical properly. I reached out on a Saturday, and within less than 30 minutes they responded. The very next day, they sent their electrician and fixed the issue immediately. The heater works incredibly well — my pool went from 60 degrees to 80 degrees in about six hours. I couldn’t be happier with the service and highly recommend Puddle Pool Services to anyone looking for reliable, knowledgeable, and responsive pool professionals.
We hired Puddles for a complex pool reno (including stamped concrete work). A number of unexpected problems were identified during the job but Puddles saw every single one to resolution and to our complete satisfaction. All of the staff were great to deal with, the owners (Zach and Jason) are very understanding and accommodating. They focus on customer satisfaction and we would highly recommend them. - Colin and Karine Glenn
On opening our pool, we discovered that the heater had died, Zach promptly provided us with a reasonable quote and kept us in the loop during the entire process. Within 3 days the new heater was up and running. A hassle-free experience!
I had a bad experience with Puddle Pools because of an error they made, and I posted about it. Upon seeing my review, the owner of the company looked into what had happened, reached out to me and was apologetic and accountable, and rectified the situation. It shows that he cares about his customers and how he runs his business. I won't hesitate to give them another chance moving forward.
Honestly I was surprised. They have fair prices, better than most, However, what I liked the most was that they weren’t trying to charge me for unnecessary costs (ie. flipping the Hot Tub). Also Dan was good good at getting right in and fixing the problem without wasting time. Which is a mother thing I appreciated especially for costs.
Reached out to puddle pool services for a pool cover. We had reached out to 5+ companies to come give us a quote but refused due to it being a kidney shaped pool, everyone wanted us to measure it, which given the same is extremely difficult. After we reached out to puddle pool services, James quickly reached out to us to schedule an appointment. Within a day Danny came out and quoted us. He was very knowledgeable and friendly. Within a week it was installed and we couldn’t be happier! Highly recommend to anyone needing pool service.!!!
I was in the market to have a safety net installation. I requested quotation from big shops in Ottawa. Then I found puddle Pool Services online and gave them a chance. The quotations from the big shops were so sloppy and careless. A paragraph and then a huge price tag. Puddle Pool Services had the most professional quotation and most competitive price (significantly). At first I was a bit hesitant, I asked about services and material through email, and James replied with the most courteous and patient manner. They came on the date that they promised to measure, on the date that they promised to install. They have done very professional job. I certanly recommend them.
We are absolutely thrilled with the work done by Puddle Pools. They recently installed a new liner for our pool, and the entire process was seamless from start to finish. They were incredibly professional, highly skilled, and clearly took great pride in their work. Danny was our installer and he is a work horse, never stopped until the work was complete. Zach reached out to us with any questions we had and made sure we were satisfied and well informed. What impressed us most was their commitment to being trustworthy and reliable. They showed up on time, kept us informed about every step of the process. They honour what they promise, and that in itself is amazing. A big shout out to Kenny at Pool Side Water Services who supplied the water for our pool after the liner install. We were so lucky to have hired both Companies who work together as a great team. A big thanks to both Zach and Kenny, we appreciate your commitment to to a job done well. Ken & Cathy
New pool liner installed June 2024 I highly recommend Zach from Puddle Pools for all your pool needs! Rob installed the liner beautifully in one morning. Zach is so quick to respond with quotes, questions and updated on progress of the job. Rob is very knowledgeable and always answered any questions. Prices were extremely fair! HIGHLY RECOMMEND!!
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Open in Google (opens in a new tab)So Why Puddle for Residential Pool Services in Stittsville?
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Transparent Pricing
That’s Right. No Hidden Prices. Up Front and Straight Forward Pricing.
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E-Reports
Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.
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Happy Snappy Techs
Fully uniformed, CPO certified technicians in fully wrapped vehicles, so you always know who is at your gate and that your pool is in trained hands.
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