Pool & Hot Tub Services in London, Ontario

Customer Reviews

5.0

⭐⭐⭐⭐⭐

Based on 22 Google reviews

Jeffrey De Sarno

★★★★★

"I can not say enough good things about Mary and her team. We are extremely happy we switched to Puddle Pool systems. We are looking forward to a stress free and worry free summer!"

Apr 2025

Jerry and Kristi Najim

★★★★★

"Simon, Mary and their staff were amazing to work with. Throughout the process of a full pool installation and a hot tub purchase they were always available to answer questions, alleviate our concerns and ensure we were getting the best products at very competitive pricing. They were efficient with their time from start to finish. They always showed up when they were supposed to and communication flawlessly throughout execution. We appreciate the effort and quality workmanship from our friends at puddle pools for making our backyard a functional space to enjoy our family in friends for many years to come."

Apr 2025

Mary Carpino

★★★★★

"Mary and Simon did an outstanding job replacing our pool liner, demonstrating professionalism and attention to detail throughout the process. They are expertise and friendly service made the experience enjoyable, and I would highly recommend them to others."

Nov 2025

Madeleine Farquhar

★★★★★

"The Puddle Pools team has been great to work with! We reached out after we were having some issues with our pool and Mary was quick with her response that they could help. Josh was so helpful and great to work with. We will definitely be using them in the future and recommending to friends!"

Jun 2025

Meaghan Maher

★★★★★

"Fantastic SAME DAY service! These guys helped get our pool up & running quickly after it incurred some plumbing damages and went green! Looked beautiful the next day. The techs are super friendly and helpful as well as they sure know their stuff. Would highly recommend them"

Aug 2024

Pool Services London Residents Trust

Weekly Pool Cleaning
Between work, family, and everything else on your schedule, it is easy for pool care to fall behind. Our weekly service keeps your pool clean, clear, and properly balanced without any effort on your part. We handle skimming, brushing, vacuuming, water testing, and equipment checks so you can just enjoy your pool.

Hot Tub Maintenance
Hot tubs should be relaxing, not frustrating. If your water is cloudy or your jets are not working properly, we can help. We service all major brands and keep your system running efficiently with regular maintenance that helps avoid costly repairs.

Pool Equipment Repair
Strange noises from your pump? Heater not keeping up? Filter not doing its job? Our technicians quickly diagnose and repair issues with pumps, filters, heaters, salt systems, and automation equipment. We come prepared with parts on hand, so many repairs can be completed on the spot.

Leak Detection
Noticing your water level dropping faster than usual? While some loss is normal, ongoing drops could mean a leak. We use professional equipment to locate issues in your pool shell, plumbing, or equipment before they turn into bigger and more expensive problems.

Pool Opening and Closing
Seasonal changes in London, Ontario mean proper pool care year round. We will safely close your pool for the winter to protect your equipment and plumbing, then get everything opened, cleaned, and ready to go when warmer weather returns.

Green Pool Recovery
Sometimes things get out of hand, whether it is from travel, equipment issues, or missed maintenance. If your pool has turned green, we can bring it back. Our team will treat, clean, and rebalance your water to restore it to a clear, healthy condition.

Why London Homeowners Choose Puddle Pools

Look, there are plenty of pool companies in London, Ontario. Here is why homeowners continue to choose us:

We actually answer the phone. Give us a call at 519-914-5352 and you will speak to a real person, not a voicemail maze or a call center somewhere else.

We show up on schedule. If we say we will be there at a certain time, that is when we arrive. Simple, but it matters.

No pushy upsells. If your pool needs something, we will explain it clearly. If it does not, we will not try to sell it to you. Our reputation in the community matters more than anything else.

We understand local pool challenges. Seasonal changes, heavy spring debris, and fluctuating temperatures all affect pools in this area. We know what to look for and how to keep your pool running properly year round.

Proudly Servicing the following Areas in Southwestern Ontario

Southcentral Ontario

London – Wortley Village, Richmond Row, Blackfriars, and the neighborhoods near Western University
St Thomas – Elevated Park area, Jumbo the Elephant monument, and the historic CASO Station district
Strathroy – Downtown business core, Alexandra Park, and the residential streets near the Sydenham River
Tillsonburg – Near the Annandale National Historic Site, Lake Lisgar, and the surrounding suburban pockets

Southwestern Ontario and Border Region

Sarnia – Waterfront communities near Canatara Park, the Blue Water Bridge area, and residential blocks near Centennial Park
Windsor – Walkerville historic district, Riverside Drive, and the neighborhoods surrounding the University of Windsor
Chatham – Near the Thames River, Tecumseh Park, and the surrounding family neighborhoods

Lakeside and Rural Communities

Grand Bend – Main Street beach area, Pinery Provincial Park neighborhoods, and the seasonal lakeside communities

Common Pool Problems in London & How We Fix Them

Seasonal Water Balance Challenges
In London, Ontario, changing seasons can throw off your pool chemistry. Spring runoff, summer heat, and falling debris all impact water balance. We regularly test and adjust your water to keep it clear, safe, and properly balanced.

Spring Debris and Pollen
As winter ends, pools often collect leaves, dirt, and pollen from surrounding trees. This can clog filters and cloud your water quickly. We increase skimming, clean baskets, and make sure your filtration system is running efficiently during heavy debris periods.

Summer Evaporation and Water Loss
Hot, humid summer days can lead to noticeable water loss. While some evaporation is normal, we help determine if there is a bigger issue like a leak, so you are not constantly refilling your pool.

Wear and Tear on Equipment
Temperature swings and frequent use during peak season can put extra strain on your pool equipment. Pumps, heaters, and filters can wear down faster without proper care. We inspect everything during service visits to catch small issues before they turn into costly repairs.

Algae Growth During Downtime
If your pool is not maintained consistently, especially while you are away, algae can take over quickly. We offer ongoing maintenance and recovery services to keep your pool clean and prevent it from turning green while you are gone.

Other Services we Offer in London

Serving All London Neighborhoods

Our service trucks cover every corner of London, Ontario, from newer developments to long established communities. We are proud to serve homeowners throughout the area, including:

Hyde Park
Masonville
Sunningdale
Byron
Westmount
Oakridge
River Bend
Old North
Wortley Village
Downtown London
Summerside
Pond Mills
Glen Cairn
Huron Heights

We also service pools near many of London, Ontario’s well-known landmarks and destinations, including Western University, CF Masonville Place, White Oaks Mall, and the Budweiser Gardens area. Whether you are in a newer subdivision or a long-established neighborhood, we have you covered.

London : Frequently Asked Questions

Do you service hot tubs and spas?

Absolutely. We service both portable hot tubs and in-ground spas. We handle cleaning, chemical balancing, filter changes, and repairs.

How quickly can you come out?

For regular service, we can usually get you on our schedule within a few days. For repairs or green pools, we often have same-day or next-day availability.

What if I'm not home?

Most of our customers aren’t home during service. As long as we can access your backyard (gate code, key, whatever you use), we’re good. We’ll send you a service report after each visit.

Do you offer one-time cleaning?

Yep. Whether you’re hosting a party, getting the house ready to sell, or just need a one-time cleanup, we can help.

What brands of equipment do you work on?

We service all major brands: Pentair, Hayward, Jandy, Polaris, Dolphin, AquaCal, Raypak, pretty much everything.

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Why we are the best pool cleaning company in London!

Transparent Pricing

That's Right. No Hidden Prices. Up Front and Straight Forward Pricing.

E-Reports

Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.