250-800-5801 Mon to Sat, 7am to 7pm

Choose your location

    Puddle Pools

    Pool & Hot Tub Services in Kelowna, British Columbia

    4.9 from 20 Google reviews in Kelowna

    When the Okanagan summer settles in, your pool quickly becomes the heart of your Kelowna home. Whether you are cooling off after a long sunny day on the lake or hosting friends for a weekend barbecue in the backyard, the last thing you want is cloudy water or a hot tub that refuses to heat up. That is where we come in. Puddle Pools has been taking care of swimming pools and hot tubs across Kelowna for years. From the newer communities in Upper Mission and Wilden to established neighborhoods like Glenmore, Rutland and Lower Mission. We are local, dependable and we show up when we say we will.

    • Weekly service, same crew
    • Photo E-Report every visit
    • Free quotes, no contracts

    Book online 250-800-5801

    Backyard swimming pool on a sunny day

    Request a Quote or Book Online Now

    Keeping your pool running smoothly takes a lot more than a skimming every now and then.

    Our services

    Pool Services Kelowna Residents Trust

    Commercial Pool Services

    Kelowna is a popular tourist destination and it is a great place to call home. Whether attracting visitors to your business or bringing in new local clients, a swimming pool is a huge attraction — but only if it is clean!

    Hot Tub Maintenance

    Hot tubs are perfect for relaxing after a day on the lake or the ski hill, until something goes wrong. Cloudy water or weak jets can quickly ruin the experience. We service all major brands and can troubleshoot most hot tub issues. Regular maintenance keeps everything running efficiently and helps prevent costly repairs later.

    Pool Cleaning

    Between work, family, and enjoying the Okanagan lifestyle, most Kelowna homeowners do not have time to skim debris and balance pool chemicals every week. Our weekly service keeps your pool clear and ready to enjoy. We handle the brushing, vacuuming, water testing, chemical balancing, and equipment checks. You just enjoy the swim.

    Pool Closing

    No one wants to say goodbye to the summer but as we move into the fall season and begin to prep for holidays and snow, swimming pools are often left out in the cold.

    Pool Inspections

    A swimming pool is a great addition to any property and they can be a major selling feature for potential buyers looking for a place to call home.

    Leak Detection

    If your pool water level keeps dropping, it may be more than normal evaporation during hot Kelowna summers. Our professional leak detection equipment helps us locate issues in the pool shell, plumbing, or equipment so they can be fixed before the problem gets worse.

    Pool Opening and Winterizing

    Kelowna experiences real winter weather, which means pools need proper winterizing. We prepare your pool for the colder months by protecting plumbing and equipment from freezing. When spring returns, we will get everything opened, cleaned, and ready for another Okanagan summer.

    Residential Pool Services

    Having a pool at home is a huge asset to any property. Nothing beats taking an impromptu dip or getting in some laps after a long work day and nothing screams summer fun like hosting a pool party.

    Pool Maintenance

    British Columbia might have relatively mild winters compared to the rest of Canada but that doesn’t mean that we don’t deal with cold!

    Pool Equipment Repair

    Is your pump getting noisy, your filter not doing its job, or your heater failing to keep the water warm? Our technicians diagnose and repair problems with pumps, filters, heaters, salt systems, and automation equipment. We carry many common parts on our trucks, so a lot of repairs can be completed the same day.

    Green Pool Recovery

    Sometimes pools get away from you. Maybe the pump stopped working, you were away for a while, or the water chemistry slipped out of balance. Even if your pool looks more like a pond, we can bring it back. With the right treatment and cleanup, we can restore clear, blue water again.

    After every visit

    Your Kelowna E-Report

    Before we leave, you get a report with photos of your pool, the chemical readings we took and a checklist of everything we did. No guessing what happened while you were at work.

    • Time-stamped before and after photos
    • Chemical readings from every visit
    • A checklist of the work completed
    Sample Puddle Pool Services E-Report showing visit photos, chemical readings and the work completed

    Why Kelowna Homeowners Choose Puddle Pools

    Look, there are plenty of pool companies in Kelowna. Here is why so many homeowners choose to stick with us:

    We actually answer the phone. Give us a call at 250-800-5801 and you will reach a real person, not an endless phone tree or a call center somewhere else.

    We show up when we say we will. If we schedule a service window, we respect it. When we tell you we will be there, you can count on our technicians arriving on time and ready to work.

    No unnecessary upselling. If your equipment needs to be replaced, we will explain why. If it is still in good shape, we will tell you that too. Our goal is to build long term relationships with Kelowna homeowners, not push repairs you do not need.

    We understand Kelowna pools. From heavy pollen in the spring to hot, dry Okanagan summers that cause rapid evaporation, local conditions affect your pool. Add in seasonal winterizing requirements and shifting soil around pool decks, and you need a team that understands the area. Local experience makes a difference.

    Puddle Pool Services technician skimming a backyard pool with a leaf net
    1. We actually answer the phone

      Give us a call at 250-800-5801 and you will reach a real person, not an endless phone tree or a call center somewhere else.
    2. We show up when we say we will

      If we schedule a service window, we respect it. When we tell you we will be there, you can count on our technicians arriving on time and ready to work.
    3. No unnecessary upselling

      If your equipment needs to be replaced, we will explain why. If it is still in good shape, we will tell you that too. Our goal is to build long term relationships with Kelowna homeowners, not push repairs you do not need.
    4. We understand Kelowna pools

      From heavy pollen in the spring to hot, dry Okanagan summers that cause rapid evaporation, local conditions affect your pool. Add in seasonal winterizing requirements and shifting soil around pool decks, and you need a team that understands the area. Local experience makes a difference.

    Proudly Servicing the following Areas in Kelowna & The Okanagan

    From North Okanagan down to the South Okanagan corridor, we cover the entire valley. Whether you are located in central urban hubs, hillside developments, or waterfront properties along Okanagan Lake, our team provides full service coverage across all major communities and surrounding rural districts.

    Kelowna

    • Upper & Lower Mission – Kettle Valley, high-end residential estates, and neighborhoods near Gyro Beach
    • Glenmore & Highlands – Quiet suburban blocks, family-oriented neighborhoods, and Knox Mountain Park
    • Black Mountain & McKinley Landing – Hillside golf communities, lakefront properties, and scenic residential pockets

    West Kelowna

    • Shannon Lake & Westbank – Golf course neighborhoods, central business districts, and family parks
    • Glenrosa & Lakeview Heights – Hillside residential blocks, scenic vineyard-adjacent communities, and Boucherie Road
    • Gellatly – Waterfront communities near Gellatly Bay and local recreational beaches

    Vernon

    • Silver Star & Foothills – Mountain resort living, hillside developments, and panoramic valley view neighborhoods

    South Okanagan & District

    • Penticton – Residential areas between Okanagan and Skaha Lakes, and the downtown core
    • Summerland & Peachland – Orchard districts, Giant’s Head Mountain, and Beach Avenue waterfront blocks

    Big White Ski Resort

    • Mountain village residences, ski-in/ski-out accommodations, and high-altitude alpine developments

    Common Pool Problems in Kelowna and How We Fix Them

    Hard Water and Mineral Buildup

    The Okanagan Valley is known for mineral rich water. Over time, calcium and other minerals can leave scale on your pool tile, make the water look cloudy, and put extra strain on your equipment. We carefully balance your water chemistry to prevent buildup and can remove existing scale before it damages your pool.

    Spring Pollen and Debris

    Kelowna springs bring a lot of pollen along with seeds and debris from nearby trees. This can quickly collect on the surface of your pool and clog skimmer baskets. During heavy pollen periods we increase skimming and keep baskets and filters clean so your water stays clear.

    Summer Evaporation

    Kelowna summers are hot and dry, which means pools can lose water quickly through evaporation. It is normal to lose some water during peak heat, but if the level drops too quickly we can check for leaks and identify any hidden plumbing issues.

    Cold Weather Equipment Damage

    Unlike warmer climates, Kelowna winters can be hard on pool equipment if it is not properly prepared. Freezing temperatures can damage pumps, plumbing, and heaters. We winterize pools properly and inspect equipment each season to prevent costly freeze related repairs.

    Algae After Being Away

    Many Kelowna homeowners spend time traveling or at the lake during summer. If a pool sits unattended, algae can grow quickly in warm weather. We offer vacation maintenance so your pool stays clean and balanced while you are away, meaning you return to clear blue water instead of a green pool.

    A Puddle Pool Services technician skimming a backyard pool with a leaf net beside a raised spa
    dale holmes ★★★★★

    Warren was an absolute lifesaver. I needed a last-minute service call and not only did he deliver but the Hot Tub was in amazing condition after he was done with it!

    Joy Kolsun ★★★★★

    Absolutely fantastic! On time. Thorough. Just perfect. And accommodating to my unique needs for maintenance. Would highly recommend,

    Margaret Gibbons ★★★★★

    This pool services company actually cares about its customers. I have used several pool companies in town prior to this, and had terrible experiences. I'm so grateful to have finally found a pool company who is responsive to my issues and takes great care of us! Warren is the best!! Our pool has never looked better, thank you Puddle Pool!

    Mackenzie Kelly ★★★★★

    I couldn’t be more impressed with Puddle Pool Services! From start to finish, their team was professional, knowledgeable, and incredibly efficient. They took the time to explain everything clearly and made sure my pool was in perfect condition. The service was prompt, friendly, and exceeded all my expectations. Highly recommend them to anyone looking for reliable and top-quality pool care!

    Josie Robertson ★★★★★

    Nothing short of EXCEPTIONAL service! I recently moved into a new home with a very complex smart technology setup, and Warren has been incredible throughout the process. He was always available to take my calls and respond to countless texts. Today, he even made time to squeeze me in due to some unexpected heater issues. Not only did he quickly resolve the problem, but he also walked me through the process so I could learn how to troubleshoot on my own. That kind of dedication is rare. I'm all about great service—and this company has exceeded even my high expectations. I highly recommend them for any pool or hot tub needs. Thank you, Warren & team! I look forward to continuing to use your services.

    Anthony Ahuja ★★★★★

    Amazing service! Warren and Brian from Puddle Pool Services have exceeded my expectations with their professionalism, expertise, and attention to detail. My pool has never looked better! Highly recommend!

    Show 1 more review
    Tresa Clemmensen ★★★★★

    It was a great experience working with Puddle Pool Services and they went above and beyond providing care for our pool. The pricing is transparent and they were reliable and did an excellent job caring for our pool on a weekly basis as well with the opening and closing of the pool.

    Proudly Servicing the following Areas in Kelowna & The Okanagan

    Serving All Kelowna Neighborhoods

    Our service trucks cover every corner of Kelowna, from lakefront homes to growing family communities in the hills. We are proud to serve:

    Kelowna

    • Upper & Lower Mission

      Kettle Valley, high-end residential estates, and neighborhoods near Gyro Beach

    • Glenmore & Highlands

      Quiet suburban blocks, family-oriented neighborhoods, and Knox Mountain Park

    • Black Mountain & McKinley Landing

      Hillside golf communities, lakefront properties, and scenic residential pockets

    West Kelowna

    • Shannon Lake & Westbank

      Golf course neighborhoods, central business districts, and family parks

    • Glenrosa & Lakeview Heights

      Hillside residential blocks, scenic vineyard-adjacent communities, and Boucherie Road

    • Gellatly

      Waterfront communities near Gellatly Bay and local recreational beaches

    Vernon

    • Silver Star & Foothills

      Mountain resort living, hillside developments, and panoramic valley view neighborhoods

    South Okanagan & District

    • Penticton

      Residential areas between Okanagan and Skaha Lakes, and the downtown core

    • Summerland & Peachland

      Orchard districts, Giant’s Head Mountain, and Beach Avenue waterfront blocks

    Big White Ski Resort

    • Mountain village residences, ski-in/ski-out accommodations, and high-altitude alpine developments

    Neighborhoods we serve in Kelowna

    We also service pools throughout Kelowna near many of the city’s well known landmarks, including the Waterfront Park and Downtown Cultural District, Orchard Park Shopping Centre, the Kelowna Golf and Country Club area, and neighborhoods surrounding the University of British Columbia Okanagan campus. Whether you live in a newer development in Upper Mission or Wilden, or an established area like Glenmore or Lower Mission, we have you covered.

    Watch what we do

    • Residential Services

    • Commercial Services

    Ready for a pool you do not have to think about?

    Book online in under a minute, or call and someone will actually pick up.

    Book online 250-800-5801

    Why we are the best pool cleaning company in Kelowna!

    1. Transparent Pricing

      That’s Right. No Hidden Prices. Up Front and Straight Forward Pricing.

    2. E-Reports

      Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.

    3. Happy Snappy Techs

      Fully uniformed, CPO certified technicians in fully wrapped vehicles, so you always know who is at your gate and that your pool is in trained hands.

    A Puddle Pool Services technician skimming leaves from a curved backyard pool

    Kelowna pool service questions

    Do you service hot tubs and spas?

    Absolutely. We service both portable hot tubs and in-ground spas. We handle cleaning, chemical balancing, filter changes, and repairs.

    How quickly can you come out?

    For regular service, we can usually get you on our schedule within a few days. For repairs or green pools, we often have same-day or next-day availability.

    What if I'm not home?

    Most of our customers aren’t home during service. As long as we can access your backyard (gate code, key, whatever you use), we’re good. We’ll send you a service report after each visit.

    Do you offer one-time cleaning?

    Yep. Whether you’re hosting a party, getting the house ready to sell, or just need a one-time cleanup, we can help.

    What brands of equipment do you work on?

    We service all major brands: Pentair, Hayward, Jandy, Polaris, Dolphin, AquaCal, Raypak, pretty much everything.

    Accredited, certified and reviewed

    • SAFE certified
    • Certified Pool Operator
    • HomeStars
    • Canadian Franchise Association member
    • Houzz
    • RMTI certified
    • Yelp
    • PAMA member
    • Pool & Hot Tub Council member

    Book your appointment