Pool & Hot Tub Services in Ottawa, Ontario

Name: Puddle Pool Services
Telephone: 343-473-0131

Based on 108 reviews

Honestly I was surprised. They have fair prices, better than most, However, what I liked the most was that they weren’t trying to charge me for unnecessary costs (ie. flipping the Hot Tub). Also Dan was good good at getting right in and fixing the problem without wasting time. Which is a mother thing I appreciated especially for costs.

Response from the owner:Thanks, Tim! We really appreciate the review. Glad you found the pricing fair and the service straightforward.

Jason wilson

Reached out to puddle pool services for a pool cover. We had reached out to 5+ companies to come give us a quote but refused due to it being a kidney shaped pool, everyone wanted us to measure it, which given the same is extremely difficult. After we reached out to puddle pool services, James quickly reached out to us to schedule an appointment. Within a day Danny came out and quoted us. He was very knowledgeable and friendly. Within a week it was installed and we couldn’t be happier! Highly recommend to anyone needing pool service.!!!

Response from the owner:Thank you so much for the great review! We’re thrilled you’re happy with the cover and truly appreciate the recommendation!

Huseyin Calgin

I was in the market to have a safety net installation. I requested quotation from big shops in Ottawa. Then I found puddle Pool Services online and gave them a chance.

The quotations from the big shops were so sloppy and careless. A paragraph and then a huge price tag. Puddle Pool Services had the most professional quotation and most competitive price (significantly).

At first I was a bit hesitant, I asked about services and material through email, and James replied with the most courteous and patient manner.

They came on the date that they promised to measure, on the date that they promised to install. They have done very professional job. I certanly recommend them.

Response from the owner:Thank you for the thoughtful review! We're so glad you gave us the opportunity and that James was able to provide the clear communication and service you were looking for.

Martin Braithwaite

I used two different services to manage my pool before finding Zach and James at Puddle Pools. Oh my gosh! What a difference. Incredibly helpful, friendly, flexible, informative, very resonably priced, professional, effecieint. I am running out of adjectives. Simply incredible. I'm thrilled I found them and will be sticking with them for all my pool needs going forward.

Response from the owner:Thank you for the kind words! We’re excited to continue being your go-to team for your pool needs.

m amo

Excellent service! Friendly, knowledgeable staff. Richard from Puddle Pool Services just closed my pool. He was very helpful, well experienced and provided an amazing service. Will be using this company every year.

Response from the owner:Thank you for the great review! We're glad to hear Richard provided excellent service. We appreciate your support and look forward to helping you again next season!

Trish L

Great service all season long. Wouldn't go with anyone else but Puddles.Best by far.

Response from the owner:Thank you, Trish! We’re honored to be your go-to.

Reem Zaia

Very responsive, honest and reliable company overall. They are attentive to first time pool owners and have no hesitation spending a little extra time to educate! We have been most grateful for their advice and resources. Keep up the great work!

Response from the owner:Grateful for the kind words, Reem. We’re always here to help!

Ken Faux

We are absolutely thrilled with the work done by Puddle Pools. They recently installed a new liner for our pool, and the entire process was seamless from start to finish. They were incredibly professional, highly skilled, and clearly took great pride in their work. Danny was our installer and he is a work horse, never stopped until the work was complete. Zach reached out to us with any questions we had and made sure we were satisfied and well informed.

What impressed us most was their commitment to being trustworthy and reliable. They showed up on time, kept us informed about every step of the process. They honour what they promise, and that in itself is amazing.

A big shout out to Kenny at Pool Side Water Services who supplied the water for our pool after the liner install. We were so lucky to have hired both Companies who work together as a great team.

A big thanks to both Zach and Kenny, we appreciate your commitment to to a job done well.

Ken & Cathy

Response from the owner:Thank you, Ken & Cathy! Grateful for Danny and Kenny, and we appreciate your kind words.

Leah J

Response from the owner:Thank you, Leah!

Sophia M Radelet-Ong

Response from the owner:Thanks so much, Sophia!

Pool Services Ottawa Homeowners Trust

Weekly Pool Cleaning
Between work, family, and everything else on your plate, weekly pool care often falls to the bottom of the list. Our regular pool cleaning service keeps your water clear, balanced, and ready to enjoy all summer long. We handle skimming, brushing, vacuuming, water testing, chemical balancing, and equipment checks, so all you have to do is enjoy the swim.

Hot Tub Maintenance
Hot tubs are meant to help you relax, not stress you out. Cloudy water, weak jets, or heating issues can quickly ruin the experience. We service all major hot tub brands and can diagnose and repair most problems on the spot. Routine maintenance keeps your hot tub running efficiently and helps avoid costly repairs later.

Pool Equipment Repair
Strange pump noises? Poor circulation? Heater not keeping up? Our technicians have seen it all. We diagnose and repair pumps, filters, heaters, salt systems, and automation equipment. With common parts stocked on our trucks, many repairs can be completed the same day.

Leak Detection
Noticing your water level dropping faster than usual? While some water loss is normal, unexplained loss can signal a leak. We use professional leak detection equipment to locate issues in your pool shell, plumbing, or equipment before they turn into bigger, more expensive problems.

Pool Opening & Closing
Ottawa winters are no joke, and proper opening and closing is essential. We winterize your pool thoroughly in the fall to protect it from freezing temperatures, then get everything cleaned, balanced, and swim-ready when spring arrives.

Green Pool Recovery
Sometimes life gets busy. A missed week, a broken pump, or a vacation can turn a pool green fast. We’ve restored pools that looked beyond saving. With the right treatment and a bit of time, we’ll bring your pool back to clean, clear, blue water.

Why Ottawa Homeowners Choose Puddle Pools

Let’s be honest, there’s no shortage of pool companies in Ottawa. Here’s why so many homeowners choose to stay with us year after year:

We actually answer the phone. No endless menus. No outsourced call centres. When you call us at 343-473-0131, you reach a real person who knows Ottawa pools and can actually help you.

We show up when we say we will. If we schedule your service for a specific day and time window, that’s when we’ll be there. Reliable service shouldn’t be a surprise, but we know it often is.

No pushy upsells. If your pool or hot tub truly needs a repair, we’ll explain why. If it doesn’t, we won’t try to sell you something you don’t need. Our reputation in the Ottawa community matters more than a quick sale.

We understand Ottawa pools. Short but intense swim seasons? Absolutely. Freeze, thaw cycles that can stress plumbing and equipment? We plan for it. Heavy spring debris, fluctuating temperatures, and long winters all require a local approach. Ottawa pools come with unique challenges, and local experience makes all the difference.

Proudly Servicing the following Areas in Ottawa

West Ottawa (Kanata)

Kanata Lakes – Luxury residential estates, Kanata Golf & Country Club, and the hilly streets surrounding the Beaver Pond
Beaverbrook – Mature tree-lined streets, mid-century modern homes, and scenic trails near the Kanata Beaver Pond
Morgan’s Grant – Newer family developments, proximity to the Kanata North Tech Park, and the South March Highlands Conservation Forest
Bridlewood – Quiet suburban blocks, access to the NCC Greenbelt trails, and community parks like Deevy Pines
Katimavik-Hazeldean – Established neighborhoods near the Canadian Tire Centre, Kanata Centrum shopping hub, and Walter Baker Park

South Ottawa (Barrhaven)

Half Moon Bay – Rapidly growing residential area, modern family homes, and the sprawling Minto Recreation Complex
Stonebridge – Upscale properties surrounding the Stonebridge Golf Club, Jock River views, and wide suburban boulevards
Longfields – Central transit-friendly streets, a mix of townhomes and singles, and areas near Ken Ross Park
Chapman Mills – Walkable residential pockets, Marketplace shopping district, and the scenic Rideau River pathways
Old Barrhaven – Mature neighborhoods with large lots, tree-shaded streets, and the Walter Baker Sports Centre area

East Ottawa (Orléans)

Convent Glen – Established riverfront communities, access to the Ottawa River Pathway, and quiet blocks near Jeanne d’Arc Boulevard
Avalon – Bustling newer developments, family-friendly streets around Avalon Lake, and the nearby Innes Road retail corridor
Fallingbrook – Suburban neighborhoods with diverse housing, Princess Louise Falls, and community hubs like the Ray Friel Recreation Complex
Chapel Hill – Scenic residential areas with significant greenspace, tree-lined cul-de-sacs, and neighborhoods near Heritage Park
Queenswood Heights – Mature hilly streets, family parks, and residential pockets overlooking the lower Orléans valley

Common Pool Problems in Ottawa & How We Fix Them

Hard Water & Mineral Buildup
Ottawa’s water can contain enough minerals to cause scaling on tiles, cloudy water, and stress on pool equipment over time. We keep your water chemistry properly balanced to prevent buildup and can safely remove existing scale before it causes long-term damage.

Spring Debris & Pollen
As winter finally lets go, pools often take a hit from pollen, tree debris, and leftover grime from opening season. We increase skimming, brushing, and filtration during the spring to keep your pool clean and prevent debris from clogging baskets and lines.

Water Loss During Heat Waves
While Ottawa doesn’t have endless summer heat, hot, dry spells can still lead to noticeable evaporation. If you’re losing more water than expected, we’ll help determine whether it’s normal evaporation or a leak that needs attention.

Freeze-Thaw Equipment Stress
Ottawa’s winters are tough on pool systems. Even with proper closing, freeze–thaw cycles can loosen fittings, crack lines, or stress equipment. We inspect everything during service visits to catch small issues early, before they turn into costly repairs.

Algae After Time Away
A few missed days during a heat wave or vacation is all it takes for algae to gain a foothold. We offer vacation pool service to keep your water balanced while you’re away, so you don’t come home to a green, murky mess.

Local conditions create local pool problems, and that’s exactly why having an Ottawa-based pool service makes a difference.

Serving All Ottawa Neighbourhoods

Our service trucks cover every corner of Ottawa. From established central neighbourhoods to growing suburban communities. We’re proud to serve homeowners in areas including:

Kanata
Stittsville
Barrhaven
Nepean
Orleans
Hunt Club
Findlay Creek
Manotick
Greely
Westboro
The Glebe
Alta Vista
Beacon Hill
Vanier
Centretown
ByWard Market
Riverside South
Rockcliffe Park

We also service pools throughout Ottawa, including areas near major landmarks and hubs like downtown Ottawa, Parliament Hill, Lansdowne Park, the ByWard Market, and the Kanata tech corridor. Whether you’re in a newer suburban community or a long-established neighbourhood closer to the city core, we’ve got you covered.

Frequently Asked Questions

Do you service hot tubs and spas?

Absolutely. We service both portable hot tubs and in-ground spas. We handle cleaning, chemical balancing, filter changes, and repairs.

How quickly can you come out?

What if I'm not home?

Do you offer one-time cleaning?

What brands of equipment do you work on?

Request a free quote and we'll get back to you right away

Request Quote

Why we are the best pool cleaning company in Ottawa!

Transparent Pricing

That's Right. No Hidden Prices. Up Front and Straight Forward Pricing.

E-Reports

Your Service Sent in an E-Report, in Real Time. What Was Done, What Chemicals Were Used, What Your Levels Are At etc. All With Before & After Pictures, Time Stamped In and Time Stamped Out.