4.9 from 124 Google reviews in Ottawa
Puddle Pool Services installs fiberglass pools in Ottawa. Under the city’s Pool Enclosure By-law a permit is required before building a pool, with no water allowed until the enclosure is inspected and accepted.
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We begin with a conversation to understand your vision, space and budget. One of our experienced team members will walk you through your options and answer all your questions.
You are meeting with a builder, not a salesperson. We give straight advice tailored to your goals.
We help you choose the right pool type for your property and lifestyle. This may include fiberglass, vinyl, above-ground or plunge pools. We also explore how your pool fits into your overall backyard design.
We focus on what makes the most sense for your home and long-term plans without pushing a specific model or brand.
Choose the size, shape and color of your pool. You can also add custom features like tanning ledges, waterfalls, lighting or automation systems.
We provide clear pricing, 3D layouts and a detailed scope of work so you know exactly what to expect.
We handle the permit process, coordinate timelines, order materials and prepare your site for the build. You will receive a clear project schedule and regular updates throughout.
If your project includes landscaping, electrical, fencing, patios or other trades, we can manage the entire scope as your one-stop shop for backyard transformations.
Depending on the size and complexity of the project, installation can take several days or a number of weeks. We oversee every part of the build including excavation, pool setting, plumbing, electrical work and finishing.
Each step is completed by skilled professionals under our direct supervision to ensure quality and consistency throughout.
After the installation is complete, we walk you through your new pool system, explain how everything works and answer any questions.
We want you to feel confident and ready to enjoy your new space.
Our relationship does not end at installation. We offer seasonal maintenance, support and service to keep your pool running smoothly for years to come.
You can count on us to be responsive, reliable and ready to help whenever you need it.
We’re proud to expand our services to include professional fibreglass pool installations. Known for their durability, low maintenance, and smooth finishes, fibreglass pools are an excellent choice for homeowners looking for long-term value and beauty. With our deep experience in pool care and service, we bring the same precision and attention to detail to every fibreglass install.
What sets us apart is our end-to-end support. From site planning and excavation to setting the shell and finishing the landscaping, we handle it all in-house or with trusted partners. And because we’re already your go-to team for maintenance and service, you’ll have a reliable partner long after your new pool is installed.
Fibreglass pools need to be installed correctly the first time. We follow strict installation protocols to ensure structural integrity, proper drainage, and long-term performance. We don’t cut corners—and we don’t disappear once the install is done. We build relationships that last, just like the pools we install.
Every backyard is different, which is why we work with you to choose the right pool model, size, and features to match your vision and space. Whether you’re looking for a plunge pool, family-size design, or sleek modern look, we’ll walk you through the options and help bring it to life—on time and on budget.
There’s no better way to turn your backyard into an oasis than with a swimming pool. If you’ve always wanted a pool but aren’t keen on taking on a months-long construction project, we’ve got good news! Puddle technicians make pool installation easy with prefabricated fibreglass models. Create your ideal outdoor living space with timely and reliable Ottawa pool installation services from Puddle Pool Services.
Many homeowners in Ottawa would love to have an inground swimming pool. The trouble is that pool construction is a long, invasive process — until now! Traditional concrete pools require large-scale construction and a whole lot of maintenance. Puddle pool builders have solved these problems and it’s all thanks to fibreglass pools!
Adding a swim space to a home or commercial property is a surefire way to add value, curb appeal and enjoyment. If you dream of doing the backstroke in your own backyard pool, it’s time to make those dreams a reality withx Puddle Pool Services.
Simple Installation
In the past, having an inground pool installed meant heavy excavation, laying rebar foundations, pouring concrete, waiting for it to cure, laying liners, installing plumbing and more. This process can last for weeks, or even months. This is made even worse when you consider the extreme weather shifts in Ottawa. Cold weather will bring a pool build to a screeching halt so it puts hard time limits on your project.
A fibreglass pool is pre-built, eliminating the lengthy installation process. Once an area is excavated, pools are brought and placed directly inside the designated pool opening. From there, pool shells are secured in place. This process lasts a few days instead of several weeks or months!
Low Maintenance
Fibreglass pools are made by layering strands of fibreglass with layers of resin. The result is an extremely durable shell. Concrete is a porous material, making it vulnerable to algae growth and damage. A fibreglass model is resistant to microbial growth. A gel coat finish also prevents staining, and damage caused by UV exposure or chemical imbalances.
Flexible Materials
Property owners in Ontario are familiar with shifting soils caused by extreme temperature shifts. Pools made from fibreglass are flexible so when soil begins to shift you don’t have to worry about cracks or bulging walls.
Many Pool Design Options
Just because pool shells are pre-made doesn’t mean that they all look the same. Don’t get stuck with a cookie-cutter swim space when you can browse dozens of designs, choosing the best one for your yard.
Longer Lifespan
When maintained properly fibreglass shells will last longer than any inground or above ground pool. With proper maintenance, a vinyl liner will last somewhere between 10-15 years but a fibreglass swimming pool can last several decades! Concrete pools will need to be resurfaced and repaired but durable materials and gel coatings mean that fibreglass models don’t!
Local Puddle technicians are committed to providing expert results and excellent customer service with every pool installation. Our technicians will walk you through the installation process every step of the way. Each member of the team is local to Ottawa and the surrounding areas so you can expect timely service and priceless local knowledge.
We had Zach and his team install our fiberglass pool this summer and they were fantastic. Very informative during the planning, gave great advice when making decisions and executed on the install meticulously. Having a hole dug in your backyard with obstacles like a rear yard garage and limited space to manoeuvre could be unnerving but they excavated with precision and confidence. All equipment was connected in a timely fashion so we weren’t left staring at a pool we couldn’t use. All to say I would highly recommend puddle pools without hesitation.
Pretty easy to write a 5 star review when everything goes smoothly and there are no issues. That was not our experience with Puddle Pools because we had two issues that did not go according to plan. Both issues were resolved promptly and at our time frame, which when you are dealing with a pool company in June and July, that is great service. Their staff were very hard working and knowledgeable and are the reason for this review. Thanks again. Mike and Judy
Puddle Pools and our landscaper turned our backyard into a resort. We spent a few months interviewing pool builders before choosing Puddle Pools, and working with them to get to the finish line, it is clear we made the best choice. The very first consultation with Zach, I learnt lot more than all previous companies that I met. Clear explanation for the various options. Then we had an opportunity to see similar fiberglass pools that we were thinking of and the various colors. We started very late last fall, had the pool, landscaping, hot tub, and fence all done in a span of 6 weeks between end of September and early November before the first snowfall. The quality of work and communication has been outstanding. Zach and his team has been available through this summer teaching me pool maintenance, and visiting us several times to even show maintenance. Excellent work overall, and very fairly priced (the lowest) in comparison with others. Highest possible recommendation.
The crew from Puddle did top notch work again for us. They do open close for us and last year caught something wrong that was concerning from my last company. Yesterday they stayed late to install the pool liner before the holiday. Top notch service and great pricing. Would highly recommend.
We hired Puddle Pool Services to clean and service our hot tub and they did an amazing job. We recently purchased a home in Orleans that came with a hot tub and we wanted to have it drained, cleaned, refilled, and treated. We don't know anything about hot tubs and Anthony (the service rep) was extremely friendly, approachable and knowledgeable. He performed the job according to our requirements and he took the extra time to answer all of our questions. I highly recommend Puddle Pool Services and would hire them again without hesitation.
Helpful advice, prompt service by admin staff and work crew and excellent installation of pool liner. Good product at a reasonable price. Looks like a new pool again! Highly recommended.
Both Zach and Richard are always patient with us since we are first time pool owners. Doesn't matter if its an email or a phone call, they take the time to talk to us, give us their insights and offer assistance. Just this morning, i had an issue with my heating unit and Zach went above to get me to the right direction.
I really enjoyed working with Puddle Pool Services. Last year, they completely saved my pool during closing after I had already tried three different companies and spent thousands of dollars trying to fix issues. My pool was a disaster, and they were the only ones who truly helped. Because of that experience, there was no question that I would have them install my new heater. They also replaced my liner, cleaned the pool, and changed the sand. The team was amazing from start to finish — professional, efficient, and the entire job was completed in just one day. What stood out most was their communication and customer service. They kept me updated throughout the process and even checked in about whether the ice had melted. I never once felt left on my own. When I went to turn on the heater, unfortunately the HVAC company had not connected the electrical properly. I reached out on a Saturday, and within less than 30 minutes they responded. The very next day, they sent their electrician and fixed the issue immediately. The heater works incredibly well — my pool went from 60 degrees to 80 degrees in about six hours. I couldn’t be happier with the service and highly recommend Puddle Pool Services to anyone looking for reliable, knowledgeable, and responsive pool professionals.
We hired Puddles for a complex pool reno (including stamped concrete work). A number of unexpected problems were identified during the job but Puddles saw every single one to resolution and to our complete satisfaction. All of the staff were great to deal with, the owners (Zach and Jason) are very understanding and accommodating. They focus on customer satisfaction and we would highly recommend them. - Colin and Karine Glenn
On opening our pool, we discovered that the heater had died, Zach promptly provided us with a reasonable quote and kept us in the loop during the entire process. Within 3 days the new heater was up and running. A hassle-free experience!
I had a bad experience with Puddle Pools because of an error they made, and I posted about it. Upon seeing my review, the owner of the company looked into what had happened, reached out to me and was apologetic and accountable, and rectified the situation. It shows that he cares about his customers and how he runs his business. I won't hesitate to give them another chance moving forward.
Honestly I was surprised. They have fair prices, better than most, However, what I liked the most was that they weren’t trying to charge me for unnecessary costs (ie. flipping the Hot Tub). Also Dan was good good at getting right in and fixing the problem without wasting time. Which is a mother thing I appreciated especially for costs.
Reached out to puddle pool services for a pool cover. We had reached out to 5+ companies to come give us a quote but refused due to it being a kidney shaped pool, everyone wanted us to measure it, which given the same is extremely difficult. After we reached out to puddle pool services, James quickly reached out to us to schedule an appointment. Within a day Danny came out and quoted us. He was very knowledgeable and friendly. Within a week it was installed and we couldn’t be happier! Highly recommend to anyone needing pool service.!!!
I was in the market to have a safety net installation. I requested quotation from big shops in Ottawa. Then I found puddle Pool Services online and gave them a chance. The quotations from the big shops were so sloppy and careless. A paragraph and then a huge price tag. Puddle Pool Services had the most professional quotation and most competitive price (significantly). At first I was a bit hesitant, I asked about services and material through email, and James replied with the most courteous and patient manner. They came on the date that they promised to measure, on the date that they promised to install. They have done very professional job. I certanly recommend them.
We are absolutely thrilled with the work done by Puddle Pools. They recently installed a new liner for our pool, and the entire process was seamless from start to finish. They were incredibly professional, highly skilled, and clearly took great pride in their work. Danny was our installer and he is a work horse, never stopped until the work was complete. Zach reached out to us with any questions we had and made sure we were satisfied and well informed. What impressed us most was their commitment to being trustworthy and reliable. They showed up on time, kept us informed about every step of the process. They honour what they promise, and that in itself is amazing. A big shout out to Kenny at Pool Side Water Services who supplied the water for our pool after the liner install. We were so lucky to have hired both Companies who work together as a great team. A big thanks to both Zach and Kenny, we appreciate your commitment to to a job done well. Ken & Cathy
New pool liner installed June 2024 I highly recommend Zach from Puddle Pools for all your pool needs! Rob installed the liner beautifully in one morning. Zach is so quick to respond with quotes, questions and updated on progress of the job. Rob is very knowledgeable and always answered any questions. Prices were extremely fair! HIGHLY RECOMMEND!!
Commercial Pool Services
Hot Tub Maintenance
Pool Cleaning
Pool Closing
Pool Inspections
Leak Detection
Pool Opening
Pool & Hot Tub Repairs
Pressure Testing & Leak Detection
Residential Pool Services
Pool Maintenance
Water Feature Maintenance
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